1st Line Risk Oversight Manager

2 months ago


Johannesburg, South Africa FNZ Full time

Role Description

Specific Role Responsibilities- Drive the use of the Firm’s designated risk system as the sole repository for Risk Event Information.- Ensure key person dependency is identified and remediated swiftly.- Support the first line of defence with any risk related queries extending through business continuity, RCSA, Control Testing, Operational Resilience and Financial Crime.- Ensure delivery of quality, accurate Risk Events to clients in a timely manner, with appropriate assessment of regulatory impact- Deliver quality Risk Event MI to all levels of the business - from 1st line through to Governance Committees and Board Reporting.- Ensuring effective management and oversight of daily team controls - Perform trend analysis and follow up with business areas on trends, timeliness and quality.- Assist in driving quality action plans, including appropriate ownership, oversight and escalation to ensure completion on schedule thereby mitigating FNZ risk exposure.- Drive process improvement in audit governance, reviewing and revising processes and structures to adapt to the needs of the audit schedule and actively communicate on audits as they develop.- Attend regular client meetings and resolve all actions within agreed timescales. - Ensure client queries are responded to in a prompt and business-like manner.- Development & delivery of Risk related training e.g. focussing on identification, quality and timeliness of Risk Event reporting - Develop the Operational Risk & Control Analysts through regular 1-1s, feedback and coaching- Manage the performance of all direct reports, addressing performance issues in a timely manner to ensure that there is no client or operational impact.

Functional Area Responsibilities- Continue to develop the Operational Risk & Control Team purpose and ensure the Operational Risk & Control function delivers value and assurance to FNZ and our client base.- Lead the development and evolution of the FNZ Risk Event process to ensure efficient, timely and accurate escalation, recording and reporting of Risk Events.- Promote and actively develop a risk aware culture within FNZ 1st line.- Be proactive, organised and actively provide ideas of innovation and process improvement.- Build and maintain excellent relationships with key internal stakeholders and clients to ensure engagement with our strategy.- Be informed of sector-wide developments and those beyond the business sector.- Undertake any other reasonable duties, as determined by the Operational Risk Director- Ensure all mandatory training is completed in a timely fashion.- Encourage a culture of openness and ethical decision making within the team.

Experience required

It is incumbent upon the Operational Risk Manager to ensure they are competent and have high performance in the following areas:- Track record of managing teams who operate to tight deadlines and meet client deliverables- Extensive experience of Operational Risk & Control within the Wealth Management / Platform industry.- Experience in the Risk Event Process and oversight functions- Experience in client relationship management- Knowledge of the UK financial services and regulatory framework including the CASS Sourcebook.- Must also be fully IOC qualified- Written and verbal communication to be of a high standard along with strong ability to influence- Ability to communicate effectively at a variety of levels within a regulated environment, both internally and externally, written and oral.- Numerate and literate.- Punctual and deadline driven.- Strategic and analytical thinking- Must be able to work within tight time constraints- Be able to conduct meetings and presentations skilfully- Be able to observe project deadlines- Be detailed and results oriented- Be a strong negotiator- Excellent achievement background- Technical knowledge in product life cycle, market risk solutions, fixed income products, credit risk and attributions- Superior management, leadership and supervisory expertise - Ability to be objective- Be professional, diplomatic and cordial- Be able to understand complex edicts, regulation guidelines, insurance products, and financial legislation
- About FNZ_
- FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back._
- We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution._
- We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA)._
- Together with our customers, we help over 20 million people from all wealth segments to invest in their future._


  • 1st Line Risk Analyst

    6 months ago


    Johannesburg, South Africa FNZ Full time

    Role Description This role has been created to support the delivery of risk event reporting and ensure that any event is timely and accurately with appropriate actions to mitigate future risk. The 1st Line l Risk Analyst will also support the 1st Line Risk Senior Analyst as well as the 1st Line Risk Manager as required. Specific Role Responsibilities -...


  • Johannesburg, South Africa FNZ Full time

    Role Description Summary of Focus - Manage a team to successfully deliver 1st Line Risk Services for FNZ SA including Risk Event Management, Financial Crime, Risk Identification and Management and Audit engagement / management. - The maintenance and development of our robust controls framework that limits breaches across FNZ SA. - Work with FNZ senior...


  • Johannesburg, South Africa FNZ Full time

    Role Description Summary of Focus - Manage a team to successfully deliver 1st Line Risk Services for FNZ SA including Risk Event Management, Financial Crime, Risk Identification and Management and Audit engagement / management. - The maintenance and development of our robust controls framework that limits breaches across FNZ SA. - Work with FNZ senior...


  • Johannesburg, South Africa Global Platinum Solutions Full time

    A Company in the Telecommunication sector is looking for a qualified 1st and 2nd Line Support Technician to be part of their technical team based in Randburg Gauteng. The First Line Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB. Shift...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...

  • Operational Risk Head

    6 months ago


    Johannesburg, South Africa FirstRand Full time

    Job Description To align, support and implement the functional risk practices in line with the FirstRand risk framework and business requirements to minimize risk exposures and optimize business performance. - Model Risk Management experience - Proven track record in managing operational risk maturity across 1st and 2nd line - Data Information Management -...

  • 1st Line Support Agent

    6 months ago


    Johannesburg, South Africa Edge Executive Search Full time

    A Telecoms company in Johannesburg North specialising as an Internet Service provider is recruiting a 1st Line support agent / Field Technician. **Requirements**: - Troubleshoot technical issues relating to Data, VOIP, Firewalling - Create and manage support tickets to ensure matters are attended to promptly - Guide clients through troubleshooting steps...

  • Compliance Officer

    3 months ago


    Johannesburg, South Africa Nedbank Full time

    **Job Classification** - **REQ: 135970 - Refilwe Falatsi**: - **Closing Date: 23 September 2024**: - **Division: Wealth Management SA | Compliance Officer**: - **Employment Equity Statement: Preference will be given to Individuals from underrepresented groups.** - Job Family- Risk, Audit and Compliance - Career Stream- Regulatory Compliance - Leadership...

  • Risk Manager

    6 months ago


    Johannesburg, South Africa Nedbank Full time

    Job Family- Risk, Audit and Compliance - Career Stream- Operational Risk - Leadership Pipeline- Manage Self: Professional **Job Purpose** - To develop and monitor the implementation of the Operational Risk Management Framework in Nedbank and its subsidiaries to comply to regulatory requirements and ensure alignment to international best...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Network Recruitment Job OpportunityWe are seeking a highly skilled Director of Risk Management and Regional Oversight to join our team at Network Recruitment. This is an exceptional opportunity for an experienced professional to take on a leadership role in managing risk and overseeing regional operations.About the RoleThe successful candidate will be...


  • Johannesburg, Gauteng, South Africa Telebest Full time

    Telebest seeks a seasoned Senior Credit Manager to join our team in Sandton, South Africa.Requirements:A postgraduate qualification in a relevant field, such as CA or BCom.An MBA would be advantageous.At least 8 to 10 years of experience in a financial institution, with knowledge of credit and investment risks.Portfolio management experience would be...


  • Johannesburg, South Africa FirstRand Full time

    Job Description To ensure the oversight and compliance of collective investment schemes with regulatory standards. To collaborate with internal stakeholders and clients to implement oversight processes and provide key insights to support decision-making while mitigating potential risks Responsibilities - Oversee and provide guidance to collective...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job...


  • Johannesburg, South Africa Deka Minas Pty Ltd Full time

    Our IT OPS Support Team is expanding, and we are excited to announce a new opportunity for 1st Line IT OPS Support Engineers. This role reports to the ITOPS Support Lead and involves supporting business end users, maintaining desktop operating systems, and performing general maintenance on all IT-related hardware and software. This role offers exposure to a...


  • Johannesburg, South Africa Deka Minas (Pty) Ltd Full time

    Our IT OPS Support Team is expanding, and we are excited to announce a new opportunity for 1st Line IT OPS Support Engineers. This role reports to the ITOPS Support Lead and involves supporting business end users, maintaining desktop operating systems, and performing general maintenance on all IT-related hardware and software. This role offers exposure to a...


  • Johannesburg, South Africa Deka Minas Pty Ltd Full time

    Our IT OPS Support Team is expanding, and we are excited to announce a new opportunity for 1st Line IT OPS Support Engineers. This role reports to the ITOPS Support Lead and involves supporting business end users, maintaining desktop operating systems, and performing general maintenance on all IT-related hardware and software. This role offers exposure to a...


  • Johannesburg, South Africa FirstRand Full time

    Job Description To ensure the oversight and compliance of collective investment schemes with regulatory standards and maintain the integrity of investment standards To collaborate with internal stakeholders and clients to implement oversight processes and provide key insights to support decision-making while mitigating potential risks Are you someone who...

  • Risk Manager

    6 months ago


    Johannesburg, South Africa Onafriq Full time

    **Who We Are** Onafriq is an omnichannel network of networks, making borders matter less by providing our partners with a single pathway to unlock the full power of cross-border and cross-platform payment solutions. With a network spanning 40 African markets, Onafriq connects over 500 million mobile money wallets, 200 million bank accounts, and 300,000...

  • Risk Manager

    2 months ago


    Johannesburg, South Africa Onafriq Full time

    **Who We Are** Onafriq is an omnichannel network of networks, making borders matter less by providing our partners with a single pathway to unlock the full power of cross-border and cross-platform payment solutions. With a network spanning 40 African markets, Onafriq connects over 500 million mobile money wallets, 200 million bank accounts, and 300,000...


  • Johannesburg, South Africa FirstRand Full time

    Job Description To provide clear direction to the business units on the Operational and Resilience Risk role, strategic plan and key focus areas and provide relevant coaching, guidance, and training to the businesses on the implementation and maintenance of the Operational and Resilience Risk framework components (including Risk and Control Self-Assessment,...