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Risk Manager

7 months ago

Johannesburg, South Africa Onafriq Full time

**Who We Are**

Onafriq is an omnichannel network of networks, making borders matter less by providing our partners with a single pathway to unlock the full power of cross-border and cross-platform payment solutions.

With a network spanning 40 African markets, Onafriq connects over 500 million mobile money wallets, 200 million bank accounts, and 300,000 agents in Nigeria, enabling domestic and cross-border disbursements and collections, card issuing and processing, agency banking, and treasury services.

By connecting global and regional enterprises, mobile money operators, money transfer operators, banks, fintechs, global development organisations, and online and offline merchants, supported by world-class regulatory and compliance capabilities and a strong regional presence in 10 offices in Africa, and others in the UK, US, and China, Onafriq is ushering in a new era of access for people across the African continent and beyond.

**The Role**

We are recruiting a Risk Manager to join the Enterprise Risk Management department, who will lead and grow our risk function to provide smart, effective, and adapted risk guidance and oversight, regulatory horizon scanning and risk management across the Onafriq Group.

As a core member of the Enterprise Risk Management team, the Risk Manager will report to the Head of Enterprise Risk Management and work closely with relevant key stakeholders to drive and implement the enterprise risk management framework for the entities, covering all aspects of current and future business activities and in line with the Group Risk Management Framework.

The role is based in Johannesburg, South Africa.

**Duties and Responsibilities**:

- Create and maintain a centralized repository of processes and related artifacts (e.g., procedures, templates, forms).
- Understand end-to-end processes relevant to the business area to identify bottlenecks, risks, as well as improvement opportunities.
- Drive and implement enterprise risk management framework for the entities, covering all aspects of current and future business activities and in line with the Group Risk Management Framework.
- Implement Operational Risk management framework, including designing a relevant/proportionate risk management framework.
- Drafting and rolling out of risk management policies and procedure documents.
- Monitoring the effectiveness of the enterprise risk management and operational risk frameworks to ensure alignment with strategy, policies, and procedures.
- Providing ongoing guidance and oversight to entities and the Group on Enterprise and Operational Risks, including risk event monitoring and tracking; methodology for the Group, which includes ensuring that risk processes (risk assessment, identification, management, reporting & optimisation) are implemented across all the business unit levels.
- Liaising with the internal and external audit by providing relevant and up-to-date risk matrices and follow-up on audit findings.
- Reviewing and reporting on investigated operational loss incidents.
- Reporting key risks and management thereof as part of the governance framework to Head of ERM.
- Ensuring relevant risk management documentation and reports used to identify and track delivery against key risks, mitigating actions, relevant risk themes, trends, and emerging risks, are developed for business functions.
- Compiling and maintaining the Company’s risk register/incident risk log.
- Compiling and maintaining the Company’s fraud log.
- Performing assessments (privacy impact, legitimate interests, vendors, etc.) and improve assessment processes.
- Design and implement company-wide Business Continuity Management awareness and education program.
- Generally, uphold the values of the Company.

**Qualifications & Experience**:

- Bachelor’s degree in a relevant field.
- Demonstrated leadership skills in a fast-moving and complex environment.
- Experience working in fin/tech a plus.
- Experience working in emerging markets and on multiple continents, including Africa.
- Knowledge and understanding of ISO 27001.
- Knowledge and understanding of PCI DSS.
- Card Processing Knowledge (Advantageous).
- Advanced SharePoint experience.
- Power B.I. experience
- Experience in Business Intelligence, Analytics and Reporting,

**Desired skills**:

- Superior communication skills in English, both written and oral.
- Relationship builder who is comfortable managing the interests of multiple stakeholders.
- Able to work in a complex, high paced environment, and handle ambiguity effectively.

**You will be a good fit if you are**:

- A trusted confidant with strong emotional intelligence who can build relationships quickly and understand the perspective of others.
- A great listener and strong communicator across diverse stakeholder groups.
- A diligent closer with dedicated and timely follow-through.
- Able to manage and deliver on multiple work streams simultaneously whilst ensuring that their work product is of a high