Inbound Customer Service Agent

UK Inbound Customer Services Consultants (STB or CPT based) **Reports to**: UK Customer Service Team Lead **Working hours**: UK Summer Period (alternating shifts during No-Daylight-Savings from April - September) - Shift 1 - 09h00 to 18h00 - Shift 2 - 10h00 to 19h00 - Monday to Friday UK Winter Period (alternating shifts during Daylight-Savings from...

First line IT service desk and support agent who is responsible to receive and log all requests and incidents reported by users accurately and efficiently as per the agreed process in a way that provides the user with a positive experience of IT. **Duties and Responsibilities** All incidents to be managed promptly by answering of inbound telephone calls -...

Key Responsibilities: - Professional Query Handling ( multiple channels) - Respond to a defined range of customer queries or inquiries to deliver appropriate, accepted resolutions for customers - Liaise with internal/external parties to resolve customer queries - Escalate any queries or complaints to the appropriate channels to ensure they are handled and...

Job DescriptionPrimary Job Duties & ResponsibilitiesRole involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from CustomersReview and...

Job DescriptionWe are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver exceptional service to customers across multiple channels. Key ResponsibilitiesQuery Handling (Inbound/E-mail/Webchat/etc.)Responding to a defined range of customer queries or inquiries, to deliver...

Our client based in **Cape Town** is looking for a friendly, energetic and driven **Senior Inbound Consultant** to complement their vibrant office environment and to handle international tour operator enquiries. **The position is within the clients' USA & Australasia Division.** **Key Performance areas**: - Having a passion for the travel industry - A...

**The Company**:Bet.co.za **Role Name**: Customer Service Agent **Location**: Somerset Road, Green Point, Cape Town **Hours of work**: Weekday shift: 07h00-16h00 and 15h00-00h00, Weekend shift: 08h00-16h00 and 15h00-23h00 and on call schedule **Role summary**: A Customer Service Agent is required to improve customer satisfaction, customer service...

2-3 Month Seasonal Contract Customer Service Agents Required In Western Cape to Start ASAP!!- If you are German -speaking & passionate about exceptional Customer Service, then we would like to hear from you!- Job Description- - Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective...

MIBCO's job vacancy, Career and RecruitmentJob title : Customer Service Agent – Western Cape jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 19, 2024Quick Recommended LinksJobs by LocationJob by industries Duties and ResponsibilitiesLogs and tracks all enquiries and complaints on the system (first line of support).Handles all...

Our client is looking to employ a friendly, energetic and driven **Senior Inbound Consultant** to complement their vibrant office environment and to handle international tour operator enquiries at their **Cape Town office**. **Key Performance areas**: - Having a passion for the travel industry. - A Minimum of 5 years inbound tour consulting experience...

**Engen** **Specification** **Description** Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels. **The successful...

SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students...

GERMAN Customer Service Agents Required In Western Cape  to Start ASAP!!If you are German -speaking & passionate about exceptional Customer Service, then we would like to hear from you!Job DescriptionCustomer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.Key...

Customer Service Agents (Insurance Industry) Requirements: Matric is essential At least one year’s call-centre customer service experience, ideally with working knowledge of the insurance industry A minimum of 30 FAIS credits (if you were employed in the Insurance industry before July 2013) and/or RE (completing the regulatory exam) Must be...

Our client has an opportunity available for a Customer Service Agent.Requirements:Ability to problem solve and perform analytical skills.Good communication skills.Passionate about customer service.Ability to think creatively and innovatively.MatricBasic numeracy advanced literacy skills.12 months of Call Centre Customer Service experience.Product knowledge...

Description Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels. The successful applicant will be responsible for...

Description Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels. The successful applicant will be responsible for...

**About Babble** Babble is a leading technology business that is reimagining how we do work. Founded in 2001, the company works with over 18,000 organisations in a wide range of sectors - including financial, health and education, travel and accommodation, and public services - by sourcing deploying and supporting locally the very best cloud...

At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make...

We are searching for dedicated contact center agents that are real customer centric and looking to grow and develop within an organization. To succeed as a call center agent, you need to have a strong sense of resilience and be able to handle a high-pressured environment. - Correctly manage time during contact without neglecting quality objectives (Doing...