Quality Assurance Analyst

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and...

About Quantanite: Quantanite is a global leader in the business process outsourcing (BPO) and customer experience (CX) sectors. With a dedicated team spread across four continents, we are committed to delivering innovative solutions and exceptional service to our clients. We are currently seeking a dedicated Quality Assurance Specialist to join our vibrant...

**Experience and skills required**: - 2-3 years experience in a similar role - Excellent verbal, written and interpersonal communication skills - Outstanding customer service skills and dedication to providing exceptional customer care - Must be self-motivator and self-starter - Focus on quality and customer service - Exceptional listening and analytical...

**Job Advert** If you’ve been waiting for an opportunity to grow in your Webhelp career then seize this moment and let your knowledge and skillsets shine. Success awaits a diligent, driven and highly organised can-doer to join our vibrant team in Johannesburg as a Quality Analyst working on an innovative international campaign. A critical eye for detail...

Our client is in search of a talented and dedicated Quality Assurance Professional to join their team. If you are passionate about maintaining the highest standards of quality and ensuring compliance with industry regulations, we want to hear from you!Must possess a suitable tertiary qualification in Engineering/Quality Control.A Quality Control/Management...

**Purpose of Role**: The Quality Assurance Manager assures consistent quality of operations by developing and enforcing good, automated business practice systems, validating processes, providing documentation and managing staff. The goal is to assure the high quality of operations and services aiming for the long-term success of the...

Qualifications & Experience required **Qualifications required**: Bachelors Degree in Computer Science or other related field, or equivalent work experience ISTQB Foundation or equivalent **Experience required**: 3 to 5 years of QA related experience JIRA, advantageous HP Quality Centre, advantageous Industry preference Retail, Point-of-Sale **Fully...

Hire Resolve's client is currently seeking a highly skilled Quality Assurance Manager to join their team. As a Quality Assurance Manager, you will be responsible for ensuring that all products and processes meet the company's high quality standards. You will oversee the quality assurance team and implement effective quality control measures.Requirements...

JOB DETAILSJob Title Quality Assurance Specialist Job Type Permanent Division Control Functions Department Quality Assurance EE Occupational Levels Level 6: Specialists Location - Town / City Johannesburg Location - Province Gauteng Location - Country South Africa Job Advert Summary Performs complex level proactive (risk) reviews, quality assurance...

**Job Overview**: As a QA Consultant, you will play a crucial role in ensuring the quality and reliability of software products and systems. Your primary responsibility will be to assess, plan, and implement quality assurance processes to meet client requirements and industry standards. You will collaborate with development teams, project managers, and...

-Job Title Quality Assurance Technician Job Type Permanent Division Control Functions Department Quality Assurance EE Occupational Levels Level 4 & 5: Skilled, Technical and Academically Qualified Location - Town / City Johannesburg Location - Province Gauteng Location - Country South Africa Job Advert Summary **Purpose of the job** The purpose of the role...

The purpose of this position is to provide efficient administration and verification service in respect of quality assurance of claims that results in the improvement of client service and to minimise financial risk. The main responsibility of the Quality Assurance Administrator is to ensure that all claims and related documents conform to the set standards,...

**Position**: Technical Quality Assurance Lead **Reporting To**:Project Manager **Location**: Witbank and/or Johannesburg **DESCRIPTION** The Technical Quality Assurance Lead forms part of a team that will be implementing a COVID-19 Vaccination project within the Mpumalanga province. The Technical Quality Assurance Lead will be responsible for...

A global pharmaceutical company has a vacancy for a Quality Assurance Officer. **Job Purpose**: - To ensure that the Group quality systems are in compliance to local regulations and are aligned to Quality Directives: - Responsible for the overall management of Change Controls within the Group, - Assist Senior QA Manager with the rollout of Training Plans...

**PURPOSE OF THE JOB**: Performs complex level proactive (risk) reviews, quality assurance follow-ups, continuous monitoring projects and general quality assurance support to key stakeholders. Works involves leading and conducting financial, risk, product/specialised and compliance proactive and follow-up projects. Provides consultation to the organisation's...

**Overall Job Purpose** The purpose of this role is to plan, execute, monitor, develop & document all aspects pertaining to quality assurance and accreditation compliance for Capsicum Culinary Studio. **Core Functions**: - Implementing, developing, reviewing and improving the quality management function aligned to CCS accrediting bodies and partners. -...

This young, dynamic and entrepreneurial organisation within the financial and insurance industry as a vacancy for a Quality Assurance Administrator within the Collections Call Centre. .MAIN PURPOSE OF THIS POSITIONTo assume responsibility for:Quality Assurance for the GroupMAIN TASKS AND RESPONSIBILITIES:Implement and Monitor the QA process (Internal Call...

**Do you have a keen eye for detail and a passion for ensuring quality?** We're seeking talented individuals for our Quality Assurance positions! **The Roles**: - **Engagement Manager (5+ yrs exp)**_ Lead a team of quality assurance professionals, manage projects, and implement strategies to ensure exceptional quality across all aspects of our...

**Job Number** - 72382 **Job Type** - Permanent **Job Title** - Quality Assurance Pharmacist **Computer Skills** - ISO 9000,MS Office,SAP **Industry** - Medical **City** - Johannesburg **Province** - Gauteng - Reporting to the Senior Quality Systems Manager- Purpose of position: - Implement and maintain all elements needed to ensure compliance with...

**JNR QUALITY ANALYST **with 1-2 Year's experience in a** FMCG **Industry - **NASREC**, Johannesburg, Gauteng **JNR QUALITY ANALYST. - NASREC area** - **Degree/Diploma in either**: Analytical Chemistry Food Technology Biotechnology - **MUST **have working experience as an **ANALYST**: - Daily Analysis Laboratory Data Flowing Inspections Guide &...