Customer Service Agent

2 weeks ago


Cape Town, South Africa Pollock and Associates Full time

Customer Service Agent Distribution / Transport / Logistics / Supply Chain ~ FMCG / Food & Bev /Agri

Cape Town - Western Cape - South Africa

Reporting to the National Customer Service Manager you will be required to ensure effective and efficient communication with drivers by issuing special instructions and liaising between drivers and customer service. Close communication with 3rd party Transporters regarding daily deliveries, special deliveries, redeliveries, late orders and cancelled orders. Liaise daily with Customer Service, Transport, Inventory and Sales regarding delivery discrepancies, uplifts etc.

Essential Qualifications, Skills & Experience:

- Grade 12
- A diploma in transport management is an added advantage
- A minimum of 2 years of experience in a transport environment
- Experience in dealing with Suppliers/Clients
- Computer literacy (Microsoft Excel, Word and Outlook)
- Produce high-quality, detailed work
- Attention to detail
- Patient and stable
- Good communication skills
- Must be able to work overtime and shifts


  • Customer Service Agent

    Found in: beBee jobs ZA - 2 weeks ago


    Cape Town, Western Cape, South Africa MIBCO Full time

    MIBCO's job vacancy, Career and RecruitmentJob title : Customer Service Agent – Western Cape jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 19, 2024Quick Recommended LinksJobs by LocationJob by industries Duties and ResponsibilitiesLogs and tracks all enquiries and complaints on the system (first line of support).Handles all...

  • Customer Service Agents

    Found in: beBee S ZA - 4 weeks ago


    Cape Town, South Africa Jobking Full time

    Customer Service Agents (Insurance Industry) Requirements: Matric is essential At least one year’s call-centre customer service experience, ideally with working knowledge of the insurance industry A minimum of 30 FAIS credits (if you were employed in the Insurance industry before July 2013) and/or RE (completing the regulatory exam) Must be...

  • Customer Service Agents

    Found in: beBee S ZA - 3 weeks ago


    Cape Town, South Africa Jobking Full time

    Customer Service Agents (Insurance Industry) Requirements: Matric is essential At least one year’s call-centre customer service experience, ideally with working knowledge of the insurance industry A minimum of 30 FAIS credits (if you were employed in the Insurance industry before July 2013) and/or RE (completing the regulatory exam) Must be...

  • Customer Service Agent

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa Telebest Full time

    Our client has an opportunity available for a Customer Service Agent.Requirements:Ability to problem solve and perform analytical skills.Good communication skills.Passionate about customer service.Ability to think creatively and innovatively.MatricBasic numeracy advanced literacy skills.12 months of Call Centre Customer Service experience.Product knowledge...


  • Cape Town, South Africa Frogg Recruitment Full time

    **Customer Service Agent Paarden Eiland Cape Town** The purpose of the role is to accurately receive customer products into the warehouse, allocate them accordingly into the warehouse, and dispatch orders in full, in time as per the stipulated Standard Operation Procedure (SOP) to maintain good consistent customer service. **Salary Negotiable** **Min...


  • Cape Town, South Africa Table Bay Cold Storage Full time

    We are looking to appoint a Customer Service Agent in the Operations Department. You will report to the Warehouse Supervisor. You will fulfil the necessary requirements within the Department to meet the Company’s objectives by providing administrative support to ensure the efficient operation of the Department and Office. **KEY JOB FUNCTIONS**: -...

  • Customer Service Agent

    Found in: beBee S ZA - 4 weeks ago


    Western Cape, Cape Town, South Africa Shoprite Group of Companies Full time

    Shoprite Group of Companies’s job vacancy, Career and Recruitment Job title : Customer Service Agent – Brackenfell jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 03, 2024 Quick Recommended Links Jobs by Location Job by industries Purpose of the Job     The purpose of the Customer Service Agent role is to provide our...

  • Customer Service Centre Agent

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa Telebest Full time

     Our client has an opportunity available for a Customer Service Centre Agent.Requirements: Matric – essential3+ years in a Customer Service environment in a similar role with the ability, knowledge and skills in providing excellent customer service support – essential.Proficient in Microsoft Office 365 with a focus on applicable tools to execute areas...


  • Cape Town, South Africa Ciovita Full time

    We are looking for a highly organised and detail-oriented customer service agent to oversee the repair process and ensure exceptional customer satisfaction. As a customer service agent, you will play a vital role in managing and coordinating the repair process, ensuring timely resolution of customer issues. **Responsibilities**: Serve as the primary point...

  • Customer Service Agent

    Found in: beBee S ZA - 2 weeks ago


    Western Cape, Cape Town, South Africa MIBCO Full time

    MIBCO’s job vacancy, Career and Recruitment Job title : Customer Service Agent – Western Cape jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 19, 2024 Quick Recommended Links Jobs by Location Job by industries Duties and Responsibilities Logs and tracks all enquiries and complaints on the system (first line of...


  • Cape Town, South Africa Surgo HR & Training Full time

    **Job Purpose**: Are you as passionate about customers as we are? Do you have strong interpersonal skills, enthusiasm for speaking with people, and a mind for problem-solving? If you love interacting with other people, this is the role for you! Our Customer Care Agents take pride in providing the best customer service support by handling external customer...

  • Jnr Customer Service Agent

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa Recruitment Full time

    Jnr Customer Service Agent (JB4213)Cape TownMarket RelatedProvide outstanding customer service to clients via various communication channels including phone, email, and live chat.Address customer inquiries, concerns, and complaints promptly and professionally.Assist customers with product information, troubleshooting, and issue resolution.Collaborate with...

  • Insurance Customer Service Agent

    Found in: Talent ZA C2 - 8 hours ago


    Cape Town, South Africa WNS Global Services Full time

    Job DescriptionPrimary Job Duties & ResponsibilitiesRole involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from CustomersReview and...


  • Cape Town, South Africa SPARK Schools Full time

    SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students...

  • Customer Service Agent-Yuppiechef

    Found in: beBee jobs ZA - 1 week ago


    Cape Town, Western Cape, South Africa Jobking Full time

    Customer expectations for excellent service have never been higher and the most important element of our business is our customers. Without them, we would not exist and making their customer experience enjoyable and satisfying is essential to our success. Providing top class customer support helps make our company stand out and we are looking for an...


  • Cape Town, South Africa Jev Job Solution (Pty) Ltd Full time

    **Customer Service Agent with Korean & English language skills.** **Salary**: R18? K - R 20 K Medical Aid: Discovery Health, Plan: Classic Smart, R2200, from start of the contract (+/-7 days) Pension Annuity: 10% (on top of base salary) after the 6 months employment 21 days of leave Parking 13th check = bonus paid out in birthday month Working hours:...


  • Cape Town, South Africa Language Recruiters Full time

    Do you like online advertising and new technologies? If you are motivated, creative and open-minded, we might have the perfect **job** for you! An innovative and international company has an amazing job opportunity for an **Italian speaking Digital Customer Service Agent** to join their team in **Cape Town, South Africa**. Join a company that takes care of...


  • Cape Town, South Africa Language Recruiters Full time

    Do you like online advertising and new technologies? If you are motivated, creative and open-minded, we might have the perfect **job** for you! An innovative and international company has an amazing job opportunity for a **Dutch speaking Digital Customer Service Agent** to join their team in **Cape Town, South Africa**. Join a company that takes care of you...


  • Cape Town, South Africa Jev Job Solution (Pty) Ltd Full time

    **Customer Service Agent with Korean & English language skills.** **Salary**: R18? K - R 20 K Medical Aid: Discovery Health, Plan: Classic Smart, R2200, from start of the contract (+/-7 days) Pension Annuity: 10% (on top of base salary) after the 6 months employment 21 days of leave Parking 13th check = bonus paid out in birthday month Working hours:...

  • Insurance Customer Service Agent

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa WNS Global Services Full time

    Job DescriptionPrimary Job Duties & ResponsibilitiesAssess customer situations to provide quotes, policy inquiries and changes, billing questions, and technical support.Review and resolve policy cancellations, reinstatements, and service-related complaints.Act as expert for multiple online billing systems and agency portal website to provide proactive agency...