Insurance Call Centre Manager with Re 1 and Re 5

4 weeks ago


Sandton, South Africa XCHNGE INVESTMENT TRAINING Full time

Hiring, training, coaching, and leading call center representatives as they provide support for customers.
- Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives
- Leading team meetings, asking questions to better understand the calls representatives are receiving, educating, and coach workers regarding processes and practices, and explain expectations to employees.
- Assisting other management team members in identifying trends and establishing call center goals.
- Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
- Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.

Making on other tasks or projects to support employees, other managers, and call center operations.

**Job Types**: Full-time, Permanent, Internship

**Salary**: From R5,000.00 per month

Ability to commute/relocate:

- Sandton, Gauteng: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- DO YOU HAVE RE1 AND RE 5 WITH INSURNACE CALL CENTRE MANAGEMENT

**Education**:

- Certificate (preferred)

**Experience**:

- RE 1 AND RE 5 / CALL CENTRE MANAGEMENT - INSURANCE RELATED (required)


  • Executive Head: Re

    2 weeks ago


    Sandton, South Africa Guardrisk Full time

    IntroductionTo establish and set up a business and operating model for Guardrisk Reinsurance. Develop and manage a strategy and operating model for Guardrisk RE that supports the growth and development of the Guardrisk business through optimising the reinsurance spend by negotiating cost-effective, appropriately structured reinsurance programmes with secure...


  • Sandton, South Africa Guardrisk Full time

    **Introduction** To establish and set up a business and operating model for Guardrisk Reinsurance. Develop and manage a strategy and operating model for Guardrisk RE that supports the growth and development of the Guardrisk business through optimising the reinsurance spend by negotiating cost-effective, appropriately structured reinsurance programmes with...


  • Sandton, South Africa Discovery Ltd. Full time

    Business Unit:Discovery LifeFunction:Client ServiceDate:13-Apr-2023- Discovery Life Outbound Call Centre Consultant (Fixed Term Contract)- About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own...


  • Sandton, South Africa Hannover Re Full time

    If you have an interest in Reinsurance or Insurance then Hannover Re Group Africa (Pty) South Africa (ZA) with an office in Johannesburg, has a great role available as Junior Technical Accountant in the Technical Accounting, in the Life and Health business. See more details related to the role below. You can look forward to Receive relevant...

  • Call Centre Agent

    3 weeks ago


    Sandton, South Africa The Mercury Group Full time

    Blue Mercury requires call centre agents for **Discovery Insure **for our Johannesburg branch Starting basic salary of R5100 per month + commission Which incudes an attendance bonus of R250 Dial time bonus of R500 Performance bonus of R500 for reaching a quote target Your job role would be to, call clients and do quotations for short term insurance You...

  • Call Centre Agent

    3 weeks ago


    Sandton, South Africa The Mercury Group Full time

    Blue Mercury requires call centre agents for Discovery Insure Starting basic salary of R5100 per month + commission Which incudes an attendance bonus of R250 Dial time bonus of R500 Performance bonus of R500 for reaching a quote target Your job role would be to, call clients and do quotation for short term isnurance For senior sale positions basics...

  • Call Centre Agent

    2 weeks ago


    Sandton, South Africa The Mercury Group Full time

    Blue Mercury requires call centre agents for Discovery InsureStarting basic salary of R5100 per month + commissionWhich incudes an attendance bonus of R250Dial time bonus of R500Performance bonus of R500 for reaching a quote targetYour job role would be to, call clients and do quotation for short term isnuranceFor senior sale positions basics start at R5000...

  • Insurance Broker

    2 weeks ago


    Sandton, South Africa Ikusasa Recruitment Group Full time

    Financial Advisors who are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with targets laid down by the client Financial who will advise primarily on motor and household domestic insuranceRequirements: You must have strong lead generation this is non negotiable Be...

  • Call Centre Agent

    2 months ago


    Sandton, South Africa Bluespec Holdings Full time

    **Job Functions**: - Answer incoming calls courteously within SLA - Manage all cases professionally and efficiently within the correct time frames - Provide personalised customer service by responding to the needs of the client - Ensure that all calls are captured on the relevant system (Dreamtec) - Clear knowledge and understanding of our corporate...

  • Call Centre Manager

    1 week ago


    Sandton, South Africa Bluespec Holdings Full time

    **Main Job Function**: In this role, you will be responsible for overseeing the day-to-day operations of our Call Centre, ensuring efficient and effective customer service delivery. If you are a results-oriented leader with a passion for excellence, this is an exciting opportunity to make a significant impact. **Minimum requirements**: - Demonstrated...


  • Sandton, South Africa NHLANHLA CAPITAL Full time

    Research and source potential clients and build long-term relationships with them Persuade prospective clients to engage in a phone conversation and/or meeting to discuss insurance products Advise clients on the insurance policies that best suit their needs Customize insurance programs to suit individual clients Deliver approved policies to new clients and...

  • Call Centre Operator

    1 month ago


    Sandton, South Africa Broll Property Group Full time

    **POSITION PURPOSE** Responsible for providing excellent and effective client service on the Concept and Dashboard system and any other systems that Broll Property Management may use or acquire. **ESSENTIAL FUNCTIONS AND BASIC DUTIES** **1. Assumes responsibility for providing effective inbound and outbound services.** c. Research required information...


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Insure**Function**:Brokers (FAIS Accredited)**Date**:22 Jan 2024**Discovery Insure** **Broker Service Consultant - Contact Centre (Fixed Term Contract)** **About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who...

  • Call Centre Operator

    3 weeks ago


    Sandton, South Africa Konig Digital (pty) Ltd Full time

    **Call Centre Operator** An esteemed financial services provider, renowned for its customer-centric approach and innovative financial solutions, is seeking a dedicated Call Centre Operator to join our dynamic team in Johannesburg. Located in the bustling business district of Sandton, this role is perfect for a communicative and problem-solving individual...

  • Call Centre Manager

    1 week ago


    Sandton, South Africa Evolution Recruitment Full time

    Looking for a Call Centre Manager with a minimim of 2-3 years management experience. Minimum requirements 3 years Contact centre experience Must have dealt with International Clients (UK, Europe, Australia or USA) Post matric qualification would be advantageous **Salary**: R30,000.00 - R55,000.00 per month Application Question(s): - Have you worked in...

  • Call Centre Manager

    3 weeks ago


    Sandton, South Africa Evolution Recruitment Full time

    Looking for a Call Centre Manager with a minimim of 2-3 years management experience.Minimum requirements3 years Contact centre experienceMust have dealt with International Clients (UK, Europe, Australia or USA)Post matric qualification would be advantageousSalary: R30, R55,000.00 per monthApplication Question(s): Have you worked in a Call Centre that catered...

  • Discovery Call Centre

    1 month ago


    Sandton, South Africa Blue Mercury Financial Services Full time

    Blue Mercury is looking for individuals to sell #1 Short Term Insurance and Life Insurance products on the market We have 3 types of positions available: Junior, Senior & Executive sales consultants. So all experience levels are welcome We have two call centers one located in Johannesburg and one in Durban Johannesburg We offer a basic salary and uncapped...


  • Sandton, South Africa Khomeliwa Consulting Full time

    **TEMP INSURANCE UNDERWRITER, SANDTON, R28k - R36k p/m,** **(5 Months Contract)** Our client is a financial institution focusing on Short-Term Insurance and based in Sandton. They seek the services of the Underwriter on a **temporary basis for 5 months.** **JOB PURPOSE** To perform underwriting administration tasks and assist in the implementation of...

  • Telesales Consultant

    2 weeks ago


    Sandton, South Africa Insphired Recruitment Solutions Full time

    Our client based in Sandton is urgently looking for insurance telesales consultant to join their call centre. Must be salesdriven Must have excellent command of the English language years telesales experience is a must Must be have a clear criminal record and not debarred Must have an RE certification Must be target driven Proven sales track record an...

  • Call Centre Agent

    2 weeks ago


    Sandton, South Africa Galaxy Cloud Solutions Full time

    Our Client is looking for outbound call centre agents. Based in Sandton, Gauteng and, using sophisticated call centre and administration technology, to sell selected products and services.Job BriefYou will be required to sell products and/or services to Customers using a scripted process. Contact with the Customer will occur by phone but may also involve...