Customer Services Clerk

4 days ago


Johannesburg, South Africa Unique Personnel Full time

**Job Number**
- 67681

**Job Type**
- Permanent

**Job Title**
- Customer Services Clerk

**Computer Skills**
- MS Office

**Industry**
- Service

**City**
- Johannesburg (CBD)

**Province**
- Gauteng

**CONDENSED LIST OF DUTIES**:
- Handle Members/Applicants queries.
- Providing Members/Applicant with correct and relevant information/documentation.
- Ensure that Members/Applicant documents are completed correctly.
- Making use of Oculus programme to verify information.
- Assisting Members/Applicant in completing documentation.
- Scanning and verifying documents.
- Liaising with claims clerks responsible.
- Interviewing and verifying Members/Applicants
- Distribution of documents submitted from Members/Applicants to relevant departments
- Submitting daily and monthly statistics.**Inherent Requirements**

**MINIMUM REQUIREMENTS**:

- Grade 12

**BASIC WORK EXPERIENCE REQUIRED**:

- Minimum of 1 year related/admin experience.

**KNOWLEDGE AND SKILLS***:

- Good communication and interpersonal skills.
- Computer literacy.
- Telephonic etiquette.
- Customer services oriented.
- Be committed and flexible.
- Problem solving and dispute resolution skills.
- Be an excellent team player.
- Ability to work under pressure

**What Qualification**

**Minimum Qualification**
- Matric

**Status**
- Available


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