Service Delivery Manager

6 months ago


Johannesburg, South Africa Elite Search and Selection Full time

**Position**: Service Desk Delivery Manager (ISP)
**Location**: Johannesburg North

A leading ISP is looking for an professional, customer-centric Service Delivery Manager to join their dynamic team You MUST come from the ISP industry and have the relevant experience in service delivery with an excellent track record. This is an wonderful opportunity to join an employer of choice and there is also opportunity for growth and development.

**Qualifications, Experience and Skills**:

- Bachelor's degree/tertiary qualifications or Certifications
- 5 years + relevant service delivery experience with strong networking, telecommunications background
- Knowledge of a wide variety of network solutions, standards and protocols
- Experience in working with multi-cultured employees
- Excellent communication and presentation skills
- Ability to take ownership of projects and initiatives with mínimal supervision
- Ability to work under pressure and is stress tolerant
- Strong leadership/ team building/ decision making attributes
- Expertise in defining process and ensure the implementation within the Service Delivery Organisation; exposure to Best Practices is necessary

For more information please contact:
**Diane Schmucking



  • Johannesburg, South Africa Genesys Full time

    Job title : Service Delivery Manager Job Location : Gauteng, Johannesburg Deadline : January 04, 2025 Quick Recommended Links Jobs by Location Job by industries The Service Delivery Manager will be a vital member of the Genesys EMEA Customer Success and Services team as she/he will be responsible for the Development and Execution of our...


  • Johannesburg, South Africa Tipp Focus Full time

    **THE JOB AT A GLANCE** Senior IT Service Delivery Manager will be responsible for managing overall delivery of IT services to business with a focus on maintaining service level agreements, ensuring quality service, and managing stakeholder relationships. **WHAT WILL YOU DO?** **Oversee IT Service Delivery** *** **Identify Problems and Resolve...


  • Johannesburg, South Africa NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Johannesburg, South Africa FirstRand Full time

    Job Description Hello Future IT Service Delivery Manager FNB Connect and Service Provider is looking for a dynamic and highly skilled IT Service Delivery Manager to join their team. The successful applicant will be responsible for ensuring the effective delivery and ongoing enhancement of IT services within the telecommunications sector. This role is...


  • Johannesburg, South Africa CipherWave Full time

    **JOB PROFILE**: - Job Title: - Service Delivery Manager- Division: - Support- Subdivision: - Service Delivery- Reports to: - Chief Operating Officer**WORKING RELATIONSHIPS**: - Internal: - Ensuring that recovery processes and procedures are in place and tested regularly. - Ensure that communication and feedback on major incidents, problems and changes. -...


  • Johannesburg, South Africa Giesecke+Devrient GmbH Full time

    **When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security...


  • Johannesburg, South Africa Job Crystal Full time

    A dynamic, vibrant and growing IT company is looking for a Service Delivery Manager to be central to the management of service delivery to a portfolio of clients, ensuring that all services and solutions delivered satisfy clients’ business requirements and expectations. The Service Delivery Manager works with stakeholders to enforce governance controls...


  • Johannesburg, South Africa G D Mobile Securities Full time

    When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security and...


  • Johannesburg, Gauteng, South Africa Pillango Placements Full time

    Pillango Placements is seeking a highly skilled IT Service Delivery Manager to join our team. As an IT Service Delivery Manager, you will be responsible for leading the delivery of high-quality IT services to our clients. If you have experience in IT service management and are looking for a new challenge, we encourage you to apply.About UsPillango Placements...


  • Johannesburg, South Africa On Line Personnel Full time

    Full Time - Johannesburg - Posted 5 hours ago Job Position: Manager: IT Service Delivery Ref: 4485 Location: Johannesburg (Randburg) **Salary**: R60 000 to R85 000 per month commensurate with qualification and experience Qualifications / Requirements: - Bachelor’s Degree or equivalent IT qualification or Diploma - ITIL - CobIT - Minimum 9+ years...


  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Job OverviewNedbank seeks an experienced IT Service Delivery Manager to lead the delivery of high-quality IT services and drive digital transformation initiatives.The successful candidate will have a strong background in IT service management, with expertise in budgeting, business administration, and change management.A salary of R1,200,000 per annum is...


  • Johannesburg, Gauteng, South Africa Abbott Full time

    The OpportunityWe are seeking a talented Service Delivery Manager to join our Core Diagnostics Division CDx team in South Africa.This role may be based in Gauteng or Cape Town and involves daily travel across the assigned territory in South Africa.As Service Delivery Manager, you will be responsible for managing service delivery for the country, working...


  • Johannesburg, South Africa FirstRand Full time

    Job Description Responsible for all delivery activities associated with the identification, prioritisation and resolution of reported problems and to provide efficient and cost effective service to the business as well as managing resources to achieve the overall service delivery strategy Hello Future IT Service Delivery Manager, Welcome to FNB, the home...


  • Johannesburg, Gauteng, South Africa Telebest Full time

    About TelebestWe are a leading provider of innovative solutions in the field of service delivery management.SalaryThe estimated salary for this position is between $80,000 and $110,000 per annum, depending on location and experience.Job DescriptionAs a Service Delivery Manager at Telebest, you will be responsible for driving SLA achievement and cultivating a...


  • Johannesburg, Gauteng, South Africa Abbott Full time

    The OpportunityAbbott's Core Diagnostics Division CDx is seeking a seasoned Service Delivery Manager to lead our Field Service team in South Africa.This role may be based in Gauteng or Cape Town, with daily travel required across the assigned territory.The Technical Service Lead is responsible for managing service delivery, working closely with all Abbott...


  • Johannesburg, South Africa Reflex Solutions (Pty) Ltd Full time

    We are looking for a Service Delivery Manager to join our driven and dynamic team. The SDM's role is to ensure that Reflex continuously does more with less without compromising on quality, whilst making our clients adore us, ensuring business growth and retention. As Reflex’s Service Delivery Manager, you will be responsible for managing the day-to-day IT...


  • Johannesburg, South Africa TotalEnergies Full time

    **Pays** Afrique du Sud **Lieu** South Africa **Lieu de travail** JOHANNESBURG(ZAF) **Société employeur** TotalEnergies Marketing South Africa (Pty) Ltd **Domaine** Systèmes d'Information **Type de contrat** CDI **Expérience** Minimum 6 ans As a Service Delivery Manager you will possess the following: Relevant degree or diploma in IT or...


  • Johannesburg, South Africa Be Different Recruitment Full time

    Our client an IT Solutions company is seeking a highly motivated and energetic to manage and oversee operations of service delivery teams on small to medium sized accounts to ensure that products and services are delivered in accordance with agreed upon business solution goals and objectives. **In order to be considered the following is required**: -...


  • Johannesburg, South Africa Reflex Solutions (Pty) Ltd Full time

    Service management is a customer facing function that refers to the entirety of activities, directed by policies, organised, and structured in processes and supporting procedures that are performed by Reflex Solutions to design, plan, deliver, operate, and control technology services offered to our customers. Service Management embodies the core of service...


  • Johannesburg, South Africa NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...