Sales Team Leader

5 months ago


Randburg, South Africa FirstRand Full time

Job Description

To manage the team to deliver support sales growth in the organisation whilst adhering to Sales processes and procedures to ensure compliance and reduce risk
- Drive significant growth and profitability in the context of cost management.
- Manage the growth of active customer Account Base to increase client base through leads, and customer-initiated work.
- Provide sales support efficiencies and services in order to ensure retention of clients
- Monitor and manage the resolution of complaints and ensure the resolution of escalated complaints that lead to improved service delivery.
- Develop and maintain working relationships with a variety of stakeholders that enable the achievement of service delivery.
- Ensure own and team compliance to set governance and compliance procedures and processes and continuously identify and escalate risks.
- Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team.
- Provide accurate and reliable sales statistics obtained from the Sales members and compile Sales reports and dashboards.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.
- Continuously assess team performance, provide timely and clear feedback on contracted outputs and provide training where appropriate.
- Ensure appropriate skilling and adequate capacity of frontline team members for the adherence to service standards.

Job Details

Application Closing Date

27/02/24


  • Sales Team Leader

    5 months ago


    Randburg, South Africa Embassy Group Holdings Full time

    **Job description** **Main Job Function**: - Coach the team in order to achieve sales targets. - Coach the team in order to ensure the quality of sales meets the appropriate Standard - Monitoring attendance and punctuality daily - Ensure that all staff adhere to the weekly performance targets. - Conduct regular review of all Call Centre Agents performance...

  • Team Sales Leader

    7 days ago


    Randburg, Gauteng, South Africa iSON Xperiences Full time

    Job Description: We are seeking a highly motivated and experienced Team Sales Leader to join our team at iSON Xperiences. The ideal candidate will have a proven track record of leading high-performing sales teams and driving revenue growth.Key Responsibilities:Lead and manage a team of sales agents in an outbound contact centre environment.Develop and...

  • Sales Team Leader

    5 months ago


    Randburg, South Africa M&M Staffing Solutions Full time

    **KEY RESPONSIBILITIES** - Achieve sales targets grow our product in profitable and sustainable manner. - Communicating job requirements and performance standards to others - Conducting performance feedback meetings - Ensure sales targets are met. - Build and maintain relationships with relevant stakeholders. - Identify and meet stakeholder needs, including...

  • Sales Team Leader

    5 months ago


    Randburg, South Africa FirstRand Full time

    Job Description To manage the team to deliver support sales growth in the organisation whilst adhering to Sales processes and procedures to ensure compliance and reduce risk Hello Future Short Term Insurance Commercial Team Leader Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us...

  • Team Leader

    2 months ago


    Randburg, Gauteng, South Africa iSON Xperiences Full time

    Job Title: Team Leader - Outbound SalesThe Team Leader - Outbound Sales is a key role within the iSON Xperiences Contact Centre, responsible for leading and managing a team of high-performing sales agents in an outbound environment.Key Responsibilities:Lead and manage a team of 15+ sales agents to achieve sales targets and deliver exceptional customer...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    Job Title: Team Leader: Outbound SalesThe Team Leader: Outbound Sales is a key role within the iSON Xperiences Contact Centre, responsible for leading and supervising a team of high-performing outbound sales agents. The successful candidate will be a seasoned sales professional with a proven track record of driving sales performance and achieving business...

  • Team Leader

    5 months ago


    Randburg, South Africa Benclo Full time

    Detail: Our client is looking for a passionate and experienced Team Leader who has worked in a Telesales environment to lead a team of inbound and outbound Contact Centre Agents. **Qualifications, Experience and Skills***: - Grade 12 and further studies in Management and Contact Centre - Minimum of 4 years Contact Centre Team Leader experience in Customer...

  • Team Leader

    2 days ago


    Randburg, South Africa Jobted ZA C2 Full time

    Minimum requirements: - Grade 12 (Minimum requirement) - Insurance / financial wellness background - Team Leader / Customer Service and Experience (2-3 years) experience in a call centre - A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, Debt Management is highly advantageous -...

  • Team Leader

    5 days ago


    Randburg, South Africa Jobted ZA C2 Full time

    Minimum requirements: - Grade 12 (Minimum requirement) - Insurance / financial wellness background - Team Leader / Customer Service and Experience (2-3 years) experience in a call centre - A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, Debt Management is highly advantageous -...

  • Team Leader

    2 months ago


    Randburg, South Africa Dante Personnel Full time

    Minimum requirements: Grade 12 (Minimum requirement) Insurance / financial wellness background Team Leader / Customer Service and Experience (2-3 years) experience in a call centre A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, Debt Management is highly advantageous Experience...

  • Team Leader

    2 months ago


    Randburg, South Africa Dante Personnel Full time

    Minimum requirements: Grade 12 (Minimum requirement)Insurance / financial wellness backgroundTeam Leader / Customer Service and Experience (2-3 years) experience in a call centreA strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, Debt Management is highly advantageous Experience doing...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    Job Summary:The Team Leader: Outbound Sales is a key role within iSON Xperiences, responsible for leading and managing a high-performing team of sales agents in an outbound contact centre environment. The successful candidate will be a seasoned sales professional with a proven track record of driving sales performance and leading teams to achieve exceptional...

  • Team Leader

    1 month ago


    Randburg, Gauteng, South Africa iSON Xperiences Full time

    Job Title: Team LeaderThe Team Leader will be responsible for leading a team of customer service representatives, ensuring that they provide high-quality service to customers. The ideal candidate will have excellent communication and leadership skills, with the ability to motivate and develop their team members.Main Responsibilities:Lead and manage a team of...

  • Team Leader

    1 month ago


    Randburg, South Africa The Staff Connection Full time

    We are urgently looking for a Travel Team Leader who has experience in the Petroleum or Manufacturing sector.SA CitizenDiploma in Travel & TourismMin 5yrs in a managerial roleStaff supervision Oil & Gas/Manufacturing sector experience Travel consultancy experienceComputer literacyGDS proficientA few duties:Operational supportClient liaisonMonitoring of...

  • Team Leader

    2 months ago


    Randburg, Gauteng, South Africa iSON Xperiences Full time

    Job Title: Team Leader - Customer Retention and AcquisitionJob Summary:iSON Xperiences is seeking an experienced Team Leader to oversee our Saves/New Acquisition team. The successful candidate will be responsible for driving customer retention and acquisition growth, leading a team of agents, and ensuring exceptional customer service.Key...

  • Sales Team Lead

    1 month ago


    Randburg, Gauteng, South Africa iSON Xperiences Full time

    Job Title: Team Leader - Outbound SalesThe Team Leader - Outbound Sales is a key role within the iSON Xperiences Contact Centre, responsible for leading and managing a team of high-performing sales agents. The successful candidate will be a seasoned sales professional with a proven track record of driving sales performance and achieving targets.Key...

  • Team Leader

    6 days ago


    Randburg, Gauteng, South Africa Dante Personnel Full time

    Job Title: Team LeaderWe are seeking a highly motivated Team Leader to join our dynamic team at Dante Personnel in Midrand. The ideal candidate will have a strong background in a call centre environment, with a focus on customer service and financial wellness.Key Responsibilities:Lead a team of customer service representatives in a call centre...

  • Team Leader

    1 month ago


    Randburg, South Africa The Staff Connection Full time

    Staff Connection is looking for a dynamic and driven TRAVEL TEAM LEADER for our Travel client in Jo'Burg.SA CitizenFormal qualification in TravelMin 4years experience in a managerial role within the travel sectorExperience with corporate clientsProvide guidance & assistance to the team in all aspects of travel consultancy including faresMonitor & manage all...


  • Randburg, South Africa shapiro shaik defries and associates Full time

    **JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...


  • Randburg, South Africa shapiro shaik defries and associates Full time

    **JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...