Telesales Assistant
2 weeks ago
Our client is looking for a Telesales Assistant to join their team.
- Initiating sales / new business with potential customers over the phone. (Cold Calling)
- Listening to the customers' needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all products and informing customers of new products.
- Answering customers' questions on the products.
- Meeting sales targets.
- Keeping up to date with the market regarding promotions/specials.
- Meeting with certain clients to build relationships and do in house promotions/handing out of samples where authorised
- Following up on inquiries
- Providing price quotes
- Building relationships with new customer base, maximizing market share
- Assisting with any other functions within the Shop.
**Key Skills**:
- The patience and ability to engage customers in conversation.
- Good sales ability coupled with product and market knowledge.
- Working knowledge of relevant computer software - SAP, MS word, powerpoint,excel.
- Excellent interpersonal and problem-solving skills.
- The ability to handle rejection and stress in soliciting customers
- Ability to work under pressure and prioritize
- Excellent professional work standard
- Good time management & organisational skills
- Must be punctual
- Give attention to detail
- Excellent communication skills.
- Creative thinking skills.
- Must be a team player but must also be able to work individually
- Job Role: Telesales Assistant
- Industry: IT / Telecommunications
- Salary: Negotiable
**Required Skills**:
3 Years of Experience
**Qualifications**:
- Matric.
- Valid Code 8 Driver’s License with no endorsements
- General computer literate at least intermediate level (Windows, MS Word, excel)
- Knowledge of seafood products will be essential
- 2-3 years relevant experience
**Additional Requirements**:
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