Sales Co-ordinator
6 days ago
**Assist and liaise with customers.**
Assist and liaise with Reps and KAM customers.
**Customer Service**
Following up on customer deliveries, queries, and assist receptionist when necessary.
**Telesales**
Provide an efficient and professional telesales function.
**Sales orders**
Daily processing sales orders / samples order etc.
**Sales Services**
Provide professional after service sales service.
**Compile Quotation and Estimates**
Compile quotations and estimates ensuring that documentation is correctly completed with customer requirements.
**Follow up on Quotations and Estimates**
Compile and estimate, including quotes and estimates completed on behalf of the KAM, with a view to turn them into sales.
**Manage Sales Budgets**
Trying my utmost best to ensure that the sales budgets are met or exceeded.
**Accounts Application**
**Set Annual Budgets and Sales targets.**
Setting targets daily targets to meet our sales budgets.
**Requisitions and Buy -outs**
Raise Requisitions / buy outs (working with Procurement to get in stock for daily orders and future projects)
**Invoicing**
Ensuring that all invoices generated includes the correct information or if any information has been changed regarding customers account that the accounts department have the correct information to updated customers account.
**Credit limit adherence**
**Performance Appraisals**
Conducting Performance Appraisals with staff, actively motivating them to achieve their targets and arranging for training (showing them how something must be done) where required.
**Sales Reports**
Analysing sales and data by running daily Pick, SBO and Pro Reports to check if stock is going out and back order are fulfilled.
**Credit Request**
Processing daily credit requests for OPS Manager / Petals Express. Assisting accounts department, receiving clerks and dispatch Supervisor with queries and feedback.
**OMR**
Clearing OMR, releasing buco invoices and checking margins. Sending feedback to the sales manager.
**Margin compliance**
Assisting Reps/ KAM with their margins to ensure that the ratio of profit to revenue is met.
**Customer Portals**
Assist with customer portals.
- Grade 12
- Computer Literacy - Microsoft essential
- Administration Skills and experience
- Proven ability to create, maintain and enhance client relationships
- Experience in project buying with suppliers.
- Excellent knowledge of the building and hardware industry
- MS Office, Word, Excel and PowerPoint
- Strong and persistent negotiating skills
- Ability to manage time and projects effectively
- 2 years’ experience in a similar position
- Intermediate computer skills
- 6 months Kerridge experience.
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