Telesales Consultant
2 weeks ago
**Responsibilities include (but not limited to)**:
Order processing and administration Capture and process orders, including online and retail orders. Generate and follow up on SAP quotations. Send order confirmations and manage online orders. Ensure order accuracy.
Sales and customer engagement Advise clients on promotions and offer deals. Follow up on quotations. Build strong customer relationships.
Customer support Address inquiries and complaints regarding stock, orders, credits, and deliveries. Coordinate with internal teams and couriers to resolve issues.
General administration and support Maintain accurate records. Assist the sales team. Contribute to process improvements.
**Start date**: 1 April 2025 (or as soon as possible)
**Location**: This position is office-based at our head office in Epping, Cape Town.
**Remuneration**: Basic salary plus incentives.
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