Call Centre Operators X4

**Our client in the BPO sector is looking for a CCM Manager.** **Responsibilities**: - Conduct staff performance reviews, assess needs, cost/benefit analysis, and other operational strategy assessments. - Establish a high standard for productivity, quality, and customer service as well as define user guidelines. - Develop company systems for customer...

**Position**: Call Centre OperatorCompany Overview: Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. We are committed to delivering exceptional customer service and are looking for a highly motivated Call Centre Operator to join our team.Job Summary: As a Call Centre Operator, you will be...

currently have x4 Trainer roles in our Cape Town branch The Trainers will be contact centre Trainers, hence must have contact centre experience and exposure. Preferable Sales training, however, we will consider strong customer service as well. Matric - Non negotiable Working hours - our contact centre only supports the US & UK markets; hence a shift can...

Job DescriptionAbout the Role:The Operational Lead - Call Centre will be responsible for overseeing the day-to-day operations of our call centre, ensuring efficiency and productivity. This role will involve managing a team of staff, developing performance goals and objectives, and conducting regular performance evaluations.Key Responsibilities:Recruit,...

Job Title: Call Center Trainer **Job Summary**: The call centre trainer is responsible for designing, developing, and delivering training programs for call centre representatives to ensure they have the necessary skills and knowledge to provide excellent customer service. **Responsibilities**: - Develop and conduct training programs for new and existing...

We are looking for a skilled Call Centre Operations Specialist to join our team at West Coast Personnel. In this role, you will be responsible for delivering exceptional customer service and sales support.About the Job:The successful candidate will have a proven track record in Call Centre operations and excellent communication skills. They will be...

**Job Title:** Operations Manager - Customer Service We are seeking an experienced Operations Manager - Customer Service to lead our call centre team at Allmed Healthcare Professionals. As a key member of our operations team, you will be responsible for ensuring the efficient and effective delivery of customer service. About the Role:The Operations Manager...

High School degree or equivalentExperience working in a call centre or customer-support environment Excellent communications skills (both written and verbal) Proficiency in problem-solving Ability to multitask and manage time effectively A valid drivers license with own reliable vehicle (essential)Duties and responsibilities: Recruit, train, and supervise...

Job Description:As an Outbound Call Centre Agent - Debt Collection, you will be responsible for proactively contacting clients via telephone and in writing to drive collections. The ideal candidate will have at least 12 months collection experience in a Call Centre environment and a strong understanding of debt collection.You will also possess excellent...

At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make...

**Position: Inbound Call Centre Agent - Internet Troubleshooting** **Starting Salary of R5600 and will be reviewed every quarter based on performance.** **Responsibilities**: - Provide technical support for customers facing internet connection, broadband, and fiber issues. - Troubleshoot and resolve customer queries via inbound calls. - Offer solutions to...

Job Description:Are you an experienced Call Centre Agent looking for your next opportunity? We have an exciting role available that might be perfect for you! Requirements:Proven track record in Call Centre operationsFMCG experience is an advantageExcellent communication skills with the ability to converse in English with foreign nationals and business...

Job SummaryAs a Team Lead for Call Centre Operations at CallForce, you will be responsible for leading a team of Call Centre Agents to achieve client SLA requirements. You will promote a performance-driven culture and work towards reaching amazing results. Your key responsibilities will include:Leading and managing a team of Call Centre AgentsContinuously...

**Job Title**: Outbound/Inbound Call Centre Manager **Remuneration**: R28,000 - R32,000 per month (based on experience) **Job Type**: Full-time **Company Overview**: We are an innovative, contemporary, and dynamic Real Estate Brokerage located in Cape Town. With a yearly turnover exceeding R2 Billion, we aim to be the forefront brokerage brand globally,...

**Call Centre Agents needed** in Cape Town - CBD JER31 is looking for hungry, energetic, and motivated individuals to join its growing and dynamic Call Centre in Cape Town CBD. **Duties and Responsibilities** - Previous call centre experience with References - Debt collection experience is advantageous. - Strong communication and interpersonal skills. -...

Call Centre Agents for a upmarket UK client 4 month contract with prospect to go permanent 2+ years call centre experience (non-negotiable) BPO experience is advantageous Open to working shifts for UK client Clear articulation No criminal record

Technical services primary contact, answering incoming calls from customers who want support, responding to inquiries, managing complaints, troubleshooting customer service problems (Hardware and software support), login and closing calls, provide general services information. **Responsibilities**: - Supply First-Line support _ Hardware support - Manage...

**Job description** We are looking for vibrant Seasonal Support Representatives for our Operations department! Are you a hard working Support Representative with great work ethic, a self-starter, and someone who can provide exceptional service to our clients? Then we are looking for you! **Job Types**: Temporary, Contract, Permanent Contract length: 6...

Our client, one of Southern Africa’s leading administrator for products and services in the retirement fund and fiduciary industries is recruiting for Multilingual consultants to service their clients in South Africa. The purpose of the job is to handle workflow in the Client Service Centre and to ensure that the highest level of client service is...

Our client, one of Southern Africa’s leading administrator for products and services in the retirement fund and fiduciary industries is recruiting for Multilingual consultants to service their clients in South Africa. The purpose of the job is to handle workflow in the Client Service Centre and to ensure that the highest level of client service is...