Internal Sales and Administration Assistant

1 day ago

Cape Town, South Africa Logic 360 Group Full time

Purpose of the job:

- To present, promote and sell company products and services, as well as to establish, develop and maintain positive business and customer relationships in order to achieve budgeted sales growth.

Key Performance areas:

- To deliver and effective and efficient sales services to customers
- Be an ambassador for the company when interacting with customers internally and externally.
- Be accountable for tasks assigned to you and to deliver outputs on time and on the due dates set by management for the Branch.
- Process over-the-counter customer orders 100% correct on the internal systems.
- Assist with counter sales in a professional manner and ensure to market all features of the company’s products.
- Process quotations, delivery notes, invoices and credit notes 100% correct daily according to company policies, procedures, processes and practices.
- File sales related documentation daily 100% correct and according to company procedures and practices. Ensure it is retrievable.
- Answer the telephone within 2 rings and in a professional manner. Report telephone problems immediately to the Branch Manager and HO.
- Ensure the effective and efficient housekeeping within internal sales. Keep the sales area in a neat, tidy and safe condition at all times.
- Receive, process and invoice repairs daily according to company policies, procedures and practices.
- Perform general administrative duties relating to internal sales, external sales and general functions at the branch and adhere to company policies, procedures and practices in doing so.
- Ensure the effective and efficient housekeeping within the warehouse
- Ensure stock productivity targets are met daily, weekly and monthly.
- Ensure all stock can be accounted for. 100% accurate inventory administration and ensure that stock movement is captured 100% on the system daily.
- Ensure stock levels are proactively maintained. No out of stock allowed.
- Ensure all stock received and issued are allocated 100% to the relevant branch, department, warehouse, cost centre and customer.
- Ensure invoices and delivery notes are processed daily and that information on the documentation are 100% correct when loaded onto the company systems used (Excel, SAGE etc).
- Capture stock breaks and shorts (Warehouse breakages, stock destroyed, stock adjustments, customer replacements or returns).
- Conduct daily/weekly/monthly stock cycle counts.
- Ensure all stock variances are accounted for 100%.
- Investigate and analyse stock variances and ensure it is resolved within that month with your branch manager/HO.
- Capture stock take 100% accurately the first time.
- Report daily, weekly and monthly on stock levels to the Branch Manager or any other relevant manager at HO.
- Forward cycle count sheets monthly to HO on the due date set by the MD.
- Ensure to comply 100% too company policies, procedures, practices and rules relating to stock management.
- To perform general administrative duties related to sales, service and support
- Assist with general driving duties and customer deliveries, if and when required. Always comply with legislative requirements when driving a company vehicle and company vehicle policies, procedures, practices and rules.
- Ensure all paperwork and administration is done daily according to company policy, procedures, rules and practices on the due dates set by management or HO.
- Non-compliance to company policies, procedures, practices and rules may lead to disciplinary action.
- To report potential risks (stock losses, following of incorrect procedures, stock shortages, system problems etc) within the branch immediately to management.
- To perform ad-hoc duties within the ambit of your job and when required operationally to assist at another branch.
- Assist with Service and Support on a monthly basis in doing the following:

- Processing and capturing of job-cards on technicians’ report.
- Qualifications
- NQF 4 - Grade 12 (Matric)
- NQF 5 or 6 - Diploma in Marketing will be an advantage.
- Experience
- 3-5 years’ experience in sales. Experience in the gate and manufacturing industry would be an advantage.
- Computer Skills
- Other requirements
- The ability to work to deadlines and to reach targets.
- Must have a valid drivers’ license.
- Computer Literate
- No criminal record.
- Must be a South African Citizen.
- Learning potential
- Multi-task orientated
- Ability to work under stress
- Ability to work independently
- This position also requires work outside the official working hours or on Saturdays for stock taking or training sessions, if and when required.
- To perform ad-hoc duties within the ambit of the job.
- Competencies (Skills, Knowledge and Attributes)
- Leading and Deciding
- Takes control. Initiates action and takes responsibility.
- Knowledge
- Receiving of and dispatching of goods
- Stock Control and Stocktaking
- Loading and Deliveries
- Racking and Shelving of stock
- Daily administration related to the proce

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