Customer Service Agent

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

Montague Gardens National tracking company with Offices based in Montague Gardens is seeking to employ a Service / Customer Controller to join their busy team Duties, but not limited to Arranging technician call outs to sites and clients Job Cards Credit notes Invoicing Admin duties Client liaison Manage time effectively Multi task Deal in a...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Late Stage Collections (specialised)Agents to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent...

Job Salary Range - R Market Related - Market Related Per Month Gender - Does Not Matter Career Level - Experienced Job Category - Car Rental Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Paula Addinall- Sub Category: - Terms Agent- Job Type: - Full-Time- Basic Salary: - Market Related Salary Package- Company Car: -...

Reside in area - this role is based in Century City Grade 12 Excellent customer service and communication skills PC literate Duties: but not limited to Dealing with customers Scheduling installations Invoicing Local procurement Scheduling technicians Liaison with couriers Controlling warranties For more information please contact: - Marlene...

Job Salary Range - R Market Related - Market Related Per Month Gender - Does Not Matter Career Level - Experienced Job Category - Car Rental Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Paula Addinall- Sub Category: - Car Rental Agent- Job Type: - Full-Time- Basic Salary: - Market Related- Company Car: - No-...

PURPOSE OF THE JOB Expedites the process of the import/export cargo with the clearing agent focussing on customs compliance and engaging with all governmental agencies such as SARS / BLNE revenue authorities / Port Health, etc. To facilitate clearance into and out of the country. Validates all shipments before sending them off to the clearing agents....

Western Cape, CPT - Northern Suburbs - R 8000 - R 12000 Monthly Basic Salary (Negotiable) N/Subs Customer Services Consultant post available ASAP for an online Sales Company. N/Subs Customer Services Consultant post available ASAP for an online Sales Company. Matric Excellent command of English Indigenous SA languages advantages but not essential Admin...

**Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for Sales Call Centre Agent who, reporting to the Sales Team Manager, will be responsible for acquiring new customers through the Inbound and Outbound Sales Call Centre and up-selling existing customers to a variety of Mweb Connect core products. **Job Output**: -...

Job Salary Range - R Market Related - Market Related Per Month Gender - Does Not Matter Career Level - Experienced Job Category - Car Rental Minimum Experience - 3 - 5 Years Degree Title **Overview** - Department: - Sub Category: - Car Rental Agent- Job Type: - Full-Time- Basic Salary: - Market Related- Company Car: - No- Incentives/Commission: - Yes-...

National and ever growing Logistics and rental company in Blackheath is seeking to employ a branch administrator to join their team Some functions, but not limited to: General Office administration Answer questions from customers about prices and which vehicles are available Take bookings and explain the terms of rental agreements Complete paperwork,...

Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues. - Conduct regular client visits to establish and maintain strong relationships. - To manage assigned accounts, addressing customer inquiries and resolving any issues or concerns. - Collaborate with internal teams, including sales, Bureau...

**MAIN PURPOSE OF THE JOB**: - To attend quality assurance calibration sessions to ensure consistency of monitoring and evaluation processes - Assist the training department where required to support the overall Quality assurance process - To build an open, honest and transparent route of communication between Quality Assurers, Agents, Team Managers, and...

Clearing and forwarding company in Montague Gardens is seeking to employ a Warehouse Assistant **Qualification and Experience**: Minimum qualification of Grade 12 and willing to study further as the position may require Minimum of 1 years within a warehouse / logistics environment **Skills and Competencies**: Customer service orientated, must be able to...

The main purpose of the role is to action and resolve Collections queries via telephone to meet the Collections objectives of the business. **Main Activities**: - Dealing with both inbound and outbound calls - To rehabilitate accounts in an efficient and professional manner - To advise customers on product, legislative and account related queries - To...

Job Purpose The main purpose of the role is to action and resolve Collections queries via telephone to meet the Collections objectives of the business. Inbound SLA and work queues - Dealing with both Inbound Calls within the guidelines of the set legal framework - Dealing with both Inbound SMS's within the guidelines of the set legal framework - Achieve...

**Job Purpose** The main purpose of the role is to action and resolve Collections queries via telephone to meet the Collections objectives of the business. **Inbound SLA and work queues** - Dealing with Inbound Calls within the guidelines of the set legal framework - Dealing with Inbound SMS's within the guidelines of the set legal framework - Achieve...

Sales Manager (DIY / Hardware) Office based: Parow Industria The primary responsibility of the Sales Manager will be to communicate and negotiate with the Head Offices of DIY and Hardware retailers to secure the listing of the companies products within the retail group nationally. Start Date: January 2024 Minimum Requirements: - 10+ years’ sales and...