Client Services Administrator

4 weeks ago


East Rand, South Africa Unique Personnel Full time

**Job Number**
- 35494

**Job Type**
- Permanent

**Job Title**
- Client Services Administrator

**Computer Skills**
- MS Excel,MS Outlook,MS Word

**Industry**
- Engineering

**City**
- Ekurhuleni (East Rand)

**Province**
- Gauteng
- To ensure the seamingless running of one's department
- Stay abreast of technical developments
- To ensure that all actions are followed up on and feedback is given to all relevant parties timeously in order to prevent management having to follow up on the original request
- To provide useful reports to management that clearly state the concept, deliverables and resolutions in an easy to use manner
- To resolve complaints satisfactorily. Learn from compliments, complaints and survey comments in order to improve service delivery
- Minimum errors and the timeous processing of documentation to ensure deadlines are met
- To keep the feedback cycle running by providing information and requesting information to assist with good service delivery
- The ability to use one's intiaitive to resolve problems speedily and wisely
- Effective processing and issuing of quotes and orders
- Easily accessable filing and storage system of all necessary documents and data
- Build on sales order, attempt to sell add on products according to customer needs when taking sales orders.
- Select, source and request quotes from 3 suppliers. Involved with supplier price negotiations, place orders to suppliers adhearing to the delegation of authority for approvals, control over supplier invoicing and order tracking during delivery and shipping**Inherent Requirements**
- Has reliable transport and able to get to and back from work
- Has Microsoft office experience and can successfully and competently use Word and Excel
- Pastel experience (pastel evolution is preferable)
- Is organised and results driven
- General administration tasks
- Deadline driven and customer service orientated
- Responsible for Quoting and ordering lifecycle
- Able to build on sales (add on sales of products)
- At least 2 to 3 years’ experience in the above functions

**What Qualification**

**Minimum Qualification**
- Matric

**Status**
- Pending / Unavailable



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