Office Administrator
4 weeks ago
**OFFICE ADMINISTRATOR**
**Job Purpose**
Responsible for all reception duties, office administration, and support.
**Requirements**:
**Minimum education (essential)**:
- Matric Certificate
**Minimum education (desirable)**:
- Relevant Courses
- Office Management, Switchboard, Soft Skills
**Minimum applicable experience (years)**:
- 3 Years
- Required nature of experience
- Reception
- Office Administration
- Consumable budget management
- Procurement of general office consumables and stock
- Switchboard
**Skills and Knowledge (essential)**:
- MS Office
- Computer Literacy
**Skills and Knowledge (desirable)**:
- Google for Business
- ZOHO or similar CRM system
- Booking of flights and travel arrangements
**Other**:
- Essential: English
- Essential: Afrikaans
**Competencies**Essential Competencies**:
- Establishing Rapport
- Showing Composure
- Resolving Conflict
- Meeting Timescales
- Managing Tasks
- Upholding Standards
- Producing Output
- Taking Action
**Important Competencies**:
- Examining Information
- Documenting Facts
- Interpreting Data
- Developing Expertise
- Adopting Practical Approaches
- Interacting with People
- Making Decisions
- Conveying Self-Confidence
- Thinking Positively
- Understanding People
- Valuing Individuals
- Following Procedures
**Key Performance Areas, Weights and Objectives**Switchboard & Reception 70%**:
- Answer, address and determine purpose of incoming phone calls.
- Deal with queries and provide correct information.
- Forward calls to appropriate person.
- Take and deliver messages accurately and completely.
- Greet, direct and assist visitors.
- Offer refreshments to visitors where appropriate.
- Ensure back up when absent from reception desk.
- Book and manage facilities.
- Organize courier deliveries.
- Book flights, accommodation and car services as required.
- Assist Customer Engagement department with administration.
- Prepare facilities for training and ensure that catering and refreshments are provided and set up.
**Office Support 30%**:
- Oversee duties of Office Cleaner.
- Ensure that Office Cleaner’s duties are completed in her absence.
- Manage, order and purchase consumables.
- Manage and order stationary as required.
- Manage and order first aid kit as required.
- Receive and manage general office orders and deliveries.
- Request and manage access tags and parking bays.
- Oversee onboarding process.
- Ensure that catering and refreshments are provided for relevant internal functions.
- Arrange gifts for various occasions (birthdays, sickness etc.).
- Liaise with office park management regarding maintenance.
- Manage the aesthetics of the office.
- Correspond with ADT as required.
**Remuneration**
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