Junior Contact Centre Agent

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

**THE JOB AT A GLANCE** As a Learner: Contact Centre Agent, you will be reporting to the Contact Centre Manager. The learnership Programme is based in Parktown Johannesburg. The duration of this Learnership programme is 12 months and will commence in January 2024. You will gain skills, knowledge, and experience, whilst at the same time, positioning the...

We have an exciting opportunity available as a Inbound Call Centre Agent for our client based in Parktown. We are seeking deadline driven, goal orientated and motivated individuals to join our growing team. Your duties will include identifying and understanding customer needs and providing an excellent customer experience. **Requirements**: - Grade 12 -...

Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company. We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to...

Urgently seeking call center agents with retentions experience to join our international client based in Parktown. Qualifications: - Matric certificate (mandatory) - Must have technical and/or billing experience - Retentions experience **Experience**: - Criminal and credit check (clear ITC) - 1-2 years customer service/ inbound call centre experience -...

Looking for a job to challenge your excellent customer service skills? Look no further Calling all Inbound call centre agents to work for an international company based in Parktown to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by...

Our client - one of the leading companies in the insurance sector is looking for self motivated Sales Consultants to sell funeral cover to new and existing clients. Minimum 2 years Sales experience in Life or Funeral (with targets attached to the sales) Matric RE Certificate and FAIS credits (advantageous) **Hours**: - Willing and available to work...

Looking for a job to challenge your excellent customer service skills? Look no further..... We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the...

**Job Advert Summary**: Hello An exciting new opportunity has just become available in our Hollard Life Solutions Retail Division. We are looking to recruit Key Account Manager. Job Purpose To actively maintain partner and client relationships and ensure that sales/ growth targets are met and needs, and challenges are resolved timeously with innovative...

**THE JOB AT A GLANCE** As the Customer Service Support, you will be responsible for engaging in service-related queries from internal and external stakeholders and providing relevant business information and solutions. **WHAT WILL YOU DO?** - Resolve all escalated queries from Contact Centre Agents within specified timeframes - Resolve Queries from other...

Position Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...

Position Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...

**THE JOB AT A GLANCE** As a New Business Technician, you will be responsible for providing an effortless registration experience to new customers registering with RMA. Manage the customer during the new business registration processes and remain engaged until customer receives the LOG. Provide continuous telephonic feedback and support during activation...

**THE JOB AT A GLANCE** As a New Business Technician, you will be responsible for providing an effortless registration experience to new customers registering with RMA. Manage the customer during the new business registration processes and remain engaged until customer receives the LOG. Provide continuous telephonic feedback and support during activation...

**THE JOB AT A GLANCE** As an Administration Assistant - Medical Invoice Approval, you will be responsible for effectively and efficiently capturing data, imaging, indexing, providing administrative support and attending to client and customer queries (no advice to be given). **WHAT WILL YOU DO?** - Data capturing/entry (including telephonic reporting) -...

**Additional information**: - The SAMRC/Wits Centre for Health Economics and Decision Science (PRICELESS SA) is a research-to-policy unit that provides evidence, methodologies, and tools for effective decision-making in health - PRICELESS SA is the leading Southern African institution for formal, degreed postgraduate teaching in health economics and...

**_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post :, Transnet Group Services, Shared...

**_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post :, Transnet Group Services, Shared...

Main purpose of the job: Lead the supplier engagement and contract management workstream for the market-shaping output Location: Parktown – Johannesburg Key performance areas: Lead the supplier engagement and contract management workstream Work closely with CHAI, and oversee the supplier management/deal negotiation process Work closely with CHAI's...