Africa Safari Expert
6 months ago
Join a dynamic and expanding team of consultants, contributing to the creation of bespoke luxury safaris for valued clients. Work with a passionate group of individuals, crafting unforgettable memories for travelers exploring the wonders of Africa.
**Responsibilities**:
- Oversee the entire client interaction process from inquiry to post-travel
- Share first-hand knowledge of African destinations with potential clients
- Create exceptional quotations and itineraries aligning with client expectations and budget
- Manage the complete booking process with meticulous attention to detail
- Handle invoicing and client payments
- Ensure accuracy and high standards for all travel documents
- Provide top-level customer support at every stage - before, during, and after travel
- Meet monthly sales targets
- Go the extra mile to deliver exceptional customer service and a wow factor to all clients
- Efficiently manage internal systems and procedures
**Requirements**:
Qualifications & Job Requirements:
- Tertiary qualification in Travel and Tourism
- Knowledge of various software systems - Tourplan, CRM, Google Workspace
- Strong knowledge of African destinations, logistics, and properties
**Experience**:
- 5+ years in the tourism industry, specifically selling African safaris
- 5+ years of sales experience dealing with direct consumers
Skills, Knowledge & Attributes:
- Excellent written and verbal communication skills
- Superior interpersonal and organisational skills
- Ability to meet deadlines, accept challenges, and work under pressure
- Driven sales and customer service skills
- Capable of self-management and self-actualisation
- Highly flexible with the ability to work in a fast-paced and dynamic environment
- Diligent, with a high degree of perseverance and attention to detail
- Excellent problem-solving skills
Salt is acting as an Employment Agency in relation to this vacancy.
**Job Information**:
- Job Reference: JO-2402-341743
- Salary: ZAR18000.00 - ZAR25000.00 per month
- Salary per: month
- Job Duration:
- Job Start Date:
- Job Industries: Sales
- Job Locations: Cape Town
- Job Types: Permanent
- Job Skills: Africa destinations, Booking process, Client interaction, Client relationships, CRM, Customer support, Google Workspace, Invoicing, Itinerary creation, Luxury safaris, Sales targets, Team collaboration, Tourplan, Travel documents, Travel industry
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