Outbound Supervisor

This position forms part of the warehouse and requires an individual who understands the dispatching of stock and fleet management function

**Outbound and Distribution functions within the branch**
- Manage planning function for the area of responsibility.
- Manage the Outbound and Dispatch portion of the facility.
- Capacitate and control the area of responsibility in terms of all resources required.
- Manage resources in a manner which ensures efficiency and cost-conscious stock handling
- Ensure stock is picked, dispatched and delivered as per agreed Service Levels.
- Optimise picking, checking and loading following the least steps possible.
- Manage weekly throughput rates and address out of line situations.
- Manage operational performance measures, ensure that staff take ownership of their departments’ performance and meet KPI targets.
- Ensure best practice standards are met for all elements of the Outbound function within the branch.
- Ensure that damages and stock losses are minimised within the area of responsibility.
- Coordinating work effectively with Inventory Supervising and Inbound functions to ensure the maximum stock availability and most effective customer experience.
- Enabling and managing the cross-docking function when required.
- No compliance breaches are identified on the level of area of the responsibility.
- No breaches of legislation are identified on the level of area of the responsibility.
- Ensure the branch complies with the OHASA policies and procedures.
- Ensure all health and safety measures are implemented as per Grandmark standard.
- Drive a culture of safety within their business area.
- Ensure regular inspection and reporting of identified risk elements.
- Report incidents through the correct channels in the required manner

**Management of inventory within the area of responsibility. Managing the stock on all stages from picking to delivery. Picking, checking, dispatch and distribution management on behalf of the branch**
- Ensure stock accuracy, efficiency of picking, checking and dispatch.
- Picking of stock is to follow the design of the warehouse be as per best practise for the stock held.
- Manage availability of labels, packaging, and pallets in order to efficiently pick, check and dispatch the stock.
- Ensure that the stock within the area of responsibility is managed and maintained in such a way that reduces shrinkage and stock loss.
- Manage warehouse stock losses within the agreed KPI for the area of responsibility.
- Optimise warehouse layout within the area of responsibility based on throughput to ensure efficiency and warehouse optimisation.
- Ensure Inventory discrepancies and adjustments are investigated and corrected in coordination with the inventory team.
- Implement effective stock loss practices to ensure that regular stock audits occur (planned and as-required audits)
- Manage and report damages and implement corrective plans.
- Daily root cause analysis of inventory discrepancies

**Fleet management on behalf of the branch**
- Management and safeguarding of the branch fleet and performing the fleet management function.
- Fleet planning and optimisation on behalf of the branch.
- Fleet management and maintenance, including but not limited managing the licencing, repairs and all elements of vehicle protection and usage.
- Management of the insurance accidents and incidents on behalf of the branch.
- Coordinating the fleet related procurement process on behalf of the branch

**Staff management within the area of responsibility**
- Monitor productivity measures within the offloading and put away job functions according to agreed measures.
- Manage staff performance by coaching and counselling and by stating clear responsibilities and anticipated outputs against which they will be measured.
- Encourage an environment of continuous improvement and learning.
- Lead and manage the business area the Grandmark spirit values.
- Ensuring that relevant and effective KPIs are in place for the Branch team. Ensuring that the bi
- annual KPI process is effective and facilitates maximum employee engagement levels in the team
- Talent management and team development. Ensuring that personal development plans are in place for all employees of the team
- Establishing and maintaining high team cohesion and employee collaboration within the teams. Inspires people.

**Management of the WMS system within the area of responsibility.**
- Ensure the effective Management of the WMS system within the area of responsibility.
- Ensure all processes are documented in area of accountability.
- Ensure that WMS data is maintained accurately and that the system balances daily.
- Ensure weekly system sync between ADOR and SYSPRO.
- Identifies critical operational pain points regarding system gaps.
- Identify and implement new technologies in warehouse to help track and identify key issues (e.g., root causes of scrap, process bottlenecks, stock validation)
- Responsible for analysi