Key Accounts Manager

7 months ago

Johannesburg, South Africa Afro Miaki Group Full time

Client Liaison and Client Management

Secure, develop and maintain client relationships with key stakeholders on assigned accounts.

Actively consult with a high degree of expertise and knowledge, raising the level and quality of contact

Stay visible within the assigned accounts by ongoing scheduled visits and /or meetings.

Represent the client’s interests within the company to ensure that service adjustments are made where necessary.

Manage adherence to deadlines on Client Submission.

Facilitate signing of all relevant agreements by the client.

Ensure that a close relationship is built with an understanding of the client’s business environment - achieved via existing experience, industry exposure and research.

Solve conflict and manage client expectations.

Build and maintain stakeholder relationships.

Liaise with a complex network of stakeholders to ensure business growth and business sustainability.

Build strategic inter-departmental relationships to help achieve business goals.

Promote effective peer, and stakeholder relationships.

Manage and ensure effective communication with all stakeholders and sustain client relationships.

Collaborate with internal stakeholders to ensure registration with the relevant bodies.

Business Growth

Focus on growing and developing existing clients, together with generating new business.

Act as the key interface between the customer and all relevant divisions.

Develop and achieve sales through direct sales channels.

Be actively involved in season planning with focus on increased sales.

**Qualifications**:
BCom or other Commerce related degree.

Experience

5-10 years relationship management experience (preferably in financial services)

Skills and Knowledge

Marketing knowledge

IT and information systems advantageous

B-BBEE knowledge base an advantage.

High level of computer literacy

Excellent project management and customer relations skills.

Excellent communication, negotiation, and interpersonal skills

Excellent planning, organizational and administrative skills, with the ability to meet deadlines and solve problems

Strategic thinker with an analytical mind and strong problem-solving skills

Excellent sales strategy skills with a proven track record of success

Excellent prospecting (cold calling) skills, networking, persuasion, negotiation and closing skills.

Competencies

Ability to represent Invequity in a professional and confident manner.

Be able to present comfortably to larger groups, and audiences including Boards of Directors

High level of computer literacy.

Highly numerate with strong ability in financial analysis, forecasting, project costing, and preparing and monitoring budgets.

Ability to work in a fast-paced and dynamic environment.

Strategic thinker with an analytical mind and strong problem-solving skills.

More than 10 Years

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