Customer Service Agent Free Training Available
7 months ago
**Requirements**:
- Keeping the catalogues up to date.
- Keeping track of sales and compiling feedback at the end of the month.
- Keeping track of walk-in client's details and getting information to correct channels to ensure follow-ups.
**Responsibilities**:
- Keeping the showroom neat and tidy.
- Assisting the procurement team with managing stock levels.
- Managing printing processes, ensuring that design gets done, codes get loaded and production runs are scheduled.
- Arranging and quoting delivery for clients via courier companies.
- Preparing client orders.
- Taking responsibility for the reconciliation of client payments. This entails checking payments with the accounts department daily, creating NCR's and ensure that credit notes get allocated correctly.
- Sorting out issues arising with orders and deliveries.
**Benefits**:
- Good sales and people skills.
- Good mathematical skills, since you'll have to assist clients with calculating ratios and product costs.
- Some knowledge of accounting will be beneficial, to assist the accounting department with your client's reconciliation.
- Good client relations management skills to ensure that clients stay happy when issues occur with orders.
- Very detail oriented.
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 20
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
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