Customer Service Excellence Lead

3 days ago


Province of North West, South Africa Network Recruitment Full time

Job Overview:

We are seeking an exceptional Customer Service Excellence Lead to join our team at Network Recruitment. This role is ideal for a highly motivated individual with a passion for delivering outstanding customer experiences.

About the Role:

As a Customer Service Excellence Lead, you will be responsible for providing expert advice and solutions to customers, ensuring their needs are met and exceeded. With a strong focus on personalized service and product knowledge, you will work closely with customers to understand their requirements and provide tailored support.

Key Responsibilities:

  • To provide exceptional customer service by understanding customer needs and preferences.
  • To offer expert advice and solutions to customers, ensuring their expectations are met.
  • To maintain a high level of product knowledge and stay up-to-date with industry developments.
  • To work collaboratively with colleagues to achieve customer satisfaction goals.

Requirements:

  • 2-3 years' experience in a customer-facing role within the truck industry.
  • Proven track record of delivering excellent customer service and achieving sales targets.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Highly organized and able to work effectively in a fast-paced environment.

What We Offer:

  • A competitive salary of £35,000 - £45,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A collaborative and dynamic working environment with a passionate team.

Please note: A valid driving license is not required for this role.



  • Province of North West, South Africa RICH LEAGUE MARKETING Full time

    RICH LEAGUE MARKETING is a dynamic and innovative company that values creativity and intelligence. As a key member of our team, you will play a vital role in shaping the future of our organization.Job DescriptionWe are seeking an exceptional Customer Relationship Representative to join our team. In this exciting role, you will be responsible for building...


  • Province of North West, South Africa Gap Consulting Full time

    Job OpportunityThis is a challenging position in the manufacturing industry, suitable for experienced professionals looking to take on leadership roles.About the Role:We are seeking an expert in quality control and operations management to lead our paint production team.The ideal candidate will have a strong background in stock controlling procedures and...


  • Province of North West, South Africa Cape Union Mart International Ltd Full time

    Cape Union Mart International Ltd is seeking a seasoned Retail Store Operations Manager to lead our retail store team in achieving sales and profitability objectives. The ideal candidate will have a proven track record in managing high-volume stores, driving sales growth, and fostering a positive work environment.About the Role:We are looking for an...

  • Sales Associate

    1 month ago


    Province of North West, South Africa The Building Company Full time

    Job Description:Retail Sales Associate Wanted at The Building Company in KlerksdorpAbout Us:The Building Company is a leading retailer of building materials, dedicated to providing exceptional customer service and ensuring the security of our customers' transactions.Job Summary:We are seeking a detail-oriented and customer-focused Retail Sales Associate to...

  • Service Advisor

    3 months ago


    North West, South Africa Clicks Group Limited Full time

    **Listing reference**: 018319**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:North West - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about health and beauty products and...


  • Province of North West, South Africa Platinum Placements Full time

    Sales RepresentativeAt Platinum Placements, we are seeking a highly motivated and results-driven Sales Representative to join our team in the North West region.About the RoleWe are looking for an exceptional sales professional with 3-5 years of experience in the steel industry. The ideal candidate will have excellent broad market and product knowledge, as...

  • Sales Team Member

    2 days ago


    Province of North West, South Africa RICH LEAGUE MARKETING Full time

    We are seeking a highly motivated and enthusiastic individual to contribute to the success of our retail stores. As a sales team member, you will play a key role in achieving sales targets and ensuring customer satisfaction.Job DescriptionProvide exceptional customer service, promoting products and services to meet customer needs and preferences.Maintain a...


  • Province of North West, South Africa RICH LEAGUE MARKETING Full time

    RICH LEAGUE MARKETING is seeking a highly skilled and motivated Sales Performance Associate to join our team in the retail industry.The ideal candidate will play a crucial role in achieving sales targets and ensuring customer satisfaction by providing exceptional service, promoting products and services, and maintaining a clean and organized sales floor.We...


  • Province of North West, South Africa E&D Recruiters Full time

    Are you a food science graduate looking to gain hands-on experience in the industry? We have an exciting opportunity for you!About E&D RecruitersWe are a leading recruitment agency specializing in placing top talent in various industries. Our mission is to provide our clients with exceptional candidates who meet their specific needs.E&D Recruiters is...

  • Barista Position

    1 month ago


    Province of North West, South Africa Empact Group Southern Africa Full time

    The Empact Group Southern Africa is seeking a skilled Barista to join their team. The successful candidate will be responsible for providing excellent customer service, preparing beverages and food items, and maintaining a clean and organized work environment.Key Responsibilities:Prepare high-quality coffee beverages and other menu itemsProvide exceptional...


  • Province of North West, South Africa RICH LEAGUE MARKETING Full time

    Job Title: Sales and Marketing ProfessionalThe RICH LEAGUE MARKETING team is seeking an ambitious individual to fill the role of Sales and Marketing Agent. As a key member of our retail sales floor, you will play a pivotal part in driving sales targets and ensuring customer satisfaction.Responsibilities:Provide exceptional customer service by assisting...


  • Durban North, KwaZulu-Natal, South Africa MCE Electric Full time

    Job SummaryThe Internal Salesperson will play a key role in driving sales and supporting our customers.Main Responsibilities:Lead Management: Follow up on inbound inquiries and leads via phone, email, or other communication channels to ensure timely follow-up and conversion.Customer Interaction: Engage with potential and existing customers to understand...


  • Pretoria North, South Africa Woodafair Academics Full time

    At Woodafair Academics, we are seeking a skilled Customer Service Liaison to join our team. This exciting role offers a unique opportunity for an individual with excellent communication skills and customer service experience to take their career to the next level.The successful candidate will be responsible for providing top-notch customer service and...

  • Customer Agent

    7 days ago


    North West, South Africa RICH LEAGUE MARKETING Full time

    Rich League Marketing is looking for people who are so creative and intelligent, people who will bring excitment and positive energy in our company. Because being a customer sales agent you will be dealing with customers, so your good impressions to customers are our first thing that matters to us. Matric or Higher How to lead a group of people Good...

  • Service Manager

    4 days ago


    North West, South Africa Network Recruitment Full time

    Minimum Requirements: 2-3 years' experience as a Service Advisor within the Truck Industry Dealership experience will be an advantage. To provide an excellent service by understanding the customer's needs, providing advice and offering solutions. The outcome that is produced is Satisfied Customers and will be considered successful when: The customer's needs...


  • Province of North West, South Africa E&D Recruiters Full time

    We are currently seeking a talented and motivated individual to join our team as an Internship (Food Sciences). This is an exciting opportunity for a student or recent graduate with a passion for the food industry.About E&D RecruitersE&D Recruiters is a leading recruitment agency specializing in placements within the food and beverages sector. Our company is...


  • North West, South Africa Herotel Full time

    Applications are invited for the **Area Manager Team Lead**position to be based in **Gauteng / North West Region**. **PURPOSE OF THE ROLE**: The Area Manager Team Lead is responsible for overseeing all aspects of fibre and wireless project health, driving customer satisfaction and retention to ensure operational efficiency within assigned regions. This...

  • Customer Service Agent

    7 months ago


    Johannesburg North, South Africa SydSen Recruit Full time

    Gauteng, Johannesburg North - R8K - R10K Monthly Basic Salary (Medical Allowance + Provident Fund ) Customer Service Agent (Automotive) - Kempton, Johannesburg My client in the Automotive Industry is seeking a Customer Service Agent to join their team based in Johannesburg. **Minimum Requirements**: - MUST have Truck breakdown assistance experience -...

  • Customer Service Agent

    21 hours ago


    Somerset West, South Africa DSL Telecom Full time

    **Job brief**: We are looking for a Customer Service Agent, who will provide excellent customer service by effectively solving customer issues, complaints and inquiries with accuracy and efficiency to maintain high customer satisfaction. If you’re naturally a helper, enjoy assisting people with issues and can explain technical details simply, we’d like...


  • Province of North West, South Africa Platinum Placements Full time

    North West Sales Development ManagerPlatinum Placements is seeking an experienced Sales Development Manager to lead our sales efforts in the North West region.About the RoleThe successful candidate will have 3-5 years of sales experience in the steel industry, with a proven track record of achieving sales targets and building strong customer...