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Out of Hours Recruitment Consultant

4 weeks ago

Bellville, South Africa ICG Medical Full time

Out Of Hours Consultant

**Salary**: Commensurate with experience, with commission benefits

**About**:
ICG Medical is a globally recognized nursing recruitment agency that specializes in sourcing nurses across various specialties, midwives, and home care/healthcare workers. Comprising three reputable healthcare recruitment brands, ICG Medical operates from offices in the UK, Ireland, India, South Africa, China, Philippines, Australia, Canada, Japan, and the USA, with plans for further expansion.

We are currently seeking a talented and dedicated individual to join our team as an OOH Consultant. As a Healthcare Recruiter, you will play a crucial role in our mission to source nurses across various specialties, midwives, and home care/healthcare workers. If you have a passion for delivering exceptional customer service, working in a fast-paced environment, and making a positive impact in the healthcare industry, this role is perfect for you. Join us in our Bellville, Cape Town office and be a part of our globally renowned team.

**Responsibilities**:

- Handling inbound/outbound calls.
- Booking nurses/healthcare professionals in to shifts.
- To assist and provide the highest standard of customer care.
- To have an efficient telephone manner to take accurate information and update the system.
- Achieving daily/ weekly and monthly KPI’s and hours target.

Our nurses are at work around the clock so there are some key skills required to be working with us:
**Skills & Experience Required**:

- Recruitment experience within any industry preferable.
- Out of hours experience is incredibly beneficial, but not required
- Excellent verbal and written communications skills.
- Working under pressure.
- Good knowledge of MS excel.
- Dedicated and reliable with strong attention to detail.
- Customer service driven.

**Desirable skills**:

- Applicants with a strong desire to work in a fast paced, high energy and vibrant environment.
- Ambitious, financially driven and talented communicators who are capable of delivering excellent customer service in a target driven role.

As a consultant in the Out of Hours team, you will be working UK hours, 5 days per week including weekends and the team rotates hours and days when required.

**Experience**:

- Recruitment: 1 year (preferred)