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Customer Service Consultant

3 months ago

Rustenburg, South Africa Heitha staffing Group Full time

**Purpose**

The primary purpose of this role is to manage and follow up on sales leads with the aim of finalising the sale. Ensure customers visiting the office are provided with excellent service.

**Minimum requirements**
- Degree in Finance or Commerce.
- RE5 Certificate.
- Sales experience an advantage.
- Minimum of 3 years Administration experience.
- Basic knowledge of insurance advantage.
- Knowledge of the financial industry.
- Computer Literacy (Microsoft Office).
- Based in Rustenburg or Surrounding areas.

**Main Duties**
- Generate leads for new business.
- Handle customer queries until completion.
- Forward new business, policy administration and claims to JHB office and follow up.
- Follow on work allocated to branch.
- Ensure the office is running professionally.
- Attend to call.
- Report on branch expenses.
- Ensure compliance documents are on file.
- ISO operations compliance management.

**Skills and Competencies**
- Presentation skills.
- Excellent administrative skills.
- Planning and organising.

**Location**:

- **Rustenburg**

Pay: Up to R6 500,00 per month

Application Deadline: 2024/04/30