Dutch Language Customer Service Representative

4 days ago


Rustenburg, North-West, South Africa Black Pen Recruitment Full time
Job Title: Dutch Speaking Customer Service and Sales Representative

At Black Pen Recruitment, we are seeking a highly skilled and multilingual customer service and sales representative to join our team. As a Dutch speaking customer service and sales representative, you will be responsible for providing exceptional customer service and sales support to our clients in the airline industry.

Key Responsibilities:
  • Assist passengers with pre and post-flight travel-related queries in Dutch and English languages
  • Work on airline reservations systems and handle voice calls in English and Dutch, including written correspondence
  • Daily interactions with international passengers with queries and compliments
  • Meet specific key performance indicators and meet expected client service levels
Requirements:
  • Native level fluency in Dutch language: Verbal & Written
  • Located in South Africa
  • Permanent residence permit/South African ID holders only
  • Flexibility to work shifts
  • Fibre internet connection or fixed stable ADSL line required at own cost
  • UPS Solution required during load shedding
  • Fully paid product and systems training provided
  • Training: 4 weeks (Fully Paid)
  • Probation period: 4 months
What We Offer:
  • Fully paid product and systems training
  • 4 weeks of fully paid training
  • Probation period of 4 months

We are looking for a highly motivated and customer-focused individual to join our team. If you have a passion for delivering exceptional customer service and sales support, we encourage you to apply for this exciting opportunity.



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