Head, Fraud Preventions, Fraud Solutions

1 week ago

Johannesburg, South Africa Absa Bank Limited Full time

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

To develop tactical strategy and delivery plans, formulate associated practice and to ensure operational implementation and adoption across a single practice i.t.o. risk methodology, governance and delivery objectives.

The Head of Fraud Preventions is accountable for providing leadership, strategic direction, co-ordination and oversight and development of the areas within the Fraud Preventions function. The role services Everyday Banking, Relationship Banking and Product Solutions cluster in preventing fraud that may manifest from any of these clusters. The role is not only internally focused but must build strategic relationships with external parties such as merchants and other banks to enhance fraud preventions and recoveries when fraud is suspected or has taken place. Preventions covers fraud across but not limited to Debit card and Credit card, Transactional Fraud & Scams, Digital Fraud as well as Fleet and Merchant Fraud. The incumbent will lead a number of senior managers that report into this role.

The incumbent is accountable for sourcing and managing suppliers that provide fraud supporting tools that are aimed at improving the effectiveness and efficiencies of the environment which must be driven with an outcome in mind of world class preventions operation and a market leading approach.

The Preventions function manages the Fraud Hotline and e-channels which are the first point of contact for the customer, and it plays an important role in dealing with fraud reporting and proactively detecting and validating fraudulent activity via system alerts to minimise fraud losses for customers and Absa while delivering a seamless customer experience.

The role is accountable for supporting the development of the Fraud Solutions strategy, translating this into the Fraud Solutions Preventions Strategy and actionable plans, driving operational implementation and adoption with specific performance measures and control systems to track progress.

The incumbent is accountable for effective management of fraud risks associated with the preventions processes, aligned with Absa Risk management and governance frameworks and standards, and ensuring that fraud losses remain within the set fraud risk appetite.

The role evaluates, reviews, and reports on risk types across the portfolio. This includes the identification of potential fraud trends, threats and Modus Operandi and Risk mitigation feedback. The role delivers the required operational risk and regulatory reporting. The role builds the Fraud Solutions Preventions team, manages the operating expense budget and develops and effectively manages the stakeholder relationships across the Bank and externally where required.

**Job Description**:
Accountability: Strategy and Execution (20%)
- Support and co-create the Fraud Solutions Strategy for purpose of assisting Fraud Solutions to meet its ambition of Global leadership in providing superior fraud solutions and to ensure connectedness and success of the overall fraud value chain.
- Understand the overall fraud environment, its dynamics, trends, modus operandi and strategies to enable achievement of business objectives.
- Formulate and drive delivery of the Fraud Solutions Preventions function’s Strategy to ensure that the environment is future fit and achieves a best-in-class operation, based on trends and Leading practice.
- Identify and implement opportunities to build and optimise the capability to deliver on business objectives and mandates. Partner with Fraud strategy to develop and implement comprehensive fraud detection strategies and rules that balance fraud loss, cost of execution, and customer experience.
- Provide management direction to translate strategic plans into tactical and operational plans and processes, ensuring successful delivery of the strategy and risk and compliance activities.
- Proactive leadership and oversight on continuous improvement of fraud detection and decision rules, investigation processes, de-risking processes as well as tools and systems, driving recommendations for enhancements to Fraud Strategy and other relevant stakeholders to improve effectiveness and efficiency.
- Support the operationalisation of new fraud detection rules, product threats and mitigating controls.
- Support the development and operationalisation of communication and customer contact strategies for each product/ portfolio serviced.
- Review identified gaps in strategies, processes, and systems and take action to mitigate emerging fraud risks.
- Review business drivers, customer experience pain points and service challenges and support the implementati

  • Head, Fraud Preventions, Fraud Solutions

    1 week ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Head, Fraud Preventions, Fraud Solutions

    2 weeks ago

    Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo develop...

  • Fraud Head

    2 weeks ago

    Johannesburg, South Africa FirstRand Full time

    Job Description Provide strategic direction to the Fraud function. Manage the fraud team by providing guidance and support in the delivery of fraud initiatives across the fraud value chain. - Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency. - Minimize...

  • Fraud Head

    2 weeks ago

    Johannesburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionProvide strategic direction to the Fraud function. Manage the fraud team by providing guidance and support in the delivery of fraud initiatives across the fraud value chain. Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency. Minimize...

  • Specialist Fraud Preventions

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Are...

  • Manager Fraud Solutions

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary BRIEF...

  • Manager - Fraud Prevention and

    2 weeks ago

    Johannesburg, Gauteng, South Africa MTN Nigeria Full time

    Title of job: Manager - Fraud Detection and PreventionN umber of subordinates:2MTN Job Level: 3**Hay Level: Location of the job:**MTN SA Johannesburg**Solid Reporting Line: Senior Manager: MFS Risk Reporting Officer**Dotted Reporting Line: 1. Mission/ Core purpose of the JobTo take responsibility for the planning and functional execution of the fraud...

  • Analyst Fraud Solutions

    3 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary With...

  • Fraud Acquiring Manager

    3 weeks ago

    City of Johannesburg, Gauteng, South Africa OutsideCapital Full time

    Our Client is a fast-moving, purpose-led business focused on delivering high performance and innovation. They are one of the fastest growing digital banks in the world and have been ranked one of the top banks globally by Forbes. The Acquiring Fraud Operations Manager will oversee fraud prevention and detection strategies for our Client's acquiring...

  • Fraud Solutions Analyst Sme

    2 weeks ago

    Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Provide...

  • Senior Manager

    2 months ago

    Johannesburg, South Africa MTN Nigeria Full time

    The Senior Manager: Fraud Prevention and Detection must therefore ensure successful delivery of in the context of: - Diversifying telco-to-techno landscape - Evolving industry ecosystems - Sophisticated Fraud Schemes and Systems - Omnipresent cybersecurity threats and attacks - Constant dynamic risk shifts in Fraud Risk Detection and Prevention - Evolution...

  • Fraud Assurance Analyst

    5 days ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Specialist Fraud Preventions

    3 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Analyst Fraud Solutions

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary This...

  • Manager Fraud Solutions

    4 days ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Manager Fraud Solutions

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Manager - Fraud Prevention and Detection.fintech

    4 weeks ago

    Johannesburg, South Africa MTN Nigeria Full time

    **Title of job: Manager - **Fraud Detection and Prevention N **umber of subordinates**: 2 **MTN Job Level: 3** **Hay Level: **Location of the job**: **MTN SA Johannesburg **Solid Reporting Line: Senior Manager: MFS Risk Reporting Officer **Dotted Reporting Line: **1. Mission/ **Core purpose of the Job To take responsibility for the planning and functional...

  • Fraud Prevention Analyst

    3 months ago

    Johannesburg, South Africa Initiate international Full time

    We have an exciting career opportunity for a** Fraud Prevention Analyst** to join a global, multi-cultural iGaming company that’s all about entertainment and all things sport at their offices in **Johannesburg**. They have evolved into a focused, dynamic community that thrives on all things sporty, providing services to an internationally renowned sports...

  • Specialist Fraud Preventions

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Manager Fraud Solutions

    2 weeks ago

    Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...