Outbound Sales Consultant

2 weeks ago


Parktown, South Africa ABC Worldwide (Pty) Ltd Full time

**The Client**

Our client is dedicated to supporting, growing and empowering clients with affordable, easy, and suitable solutions, primarily through telephonic intermediary channels. They have approximately 120 tied advisers, all dedicated to meeting the financial needs of their clients.

**Vision**

To establish a world-class direct financial service business that seeks to:

- offer its customers excellent service, superior value products, and fair treatment always;
- generate superior return on investment for shareholders;
- be the employer of choice; and
- be a good corporate citizen and play a meaningful role in the transformation of the Financial Services industry

**OUTPUTS / CORE TASKS**
- Selling life insurance telephonically
- Achievement of sales targets and objectives
- Adherence to Quality and Compliance processes to minimize business risk
- Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind
- Maintain optimal operational efficiencies based on productivity measures
- Adapt and change to fit in with changing business operational requirements
- Sales objection handling
- Build and maintain good client relationships
- Keep abreast of developments and trends in the Industry - self learning
- Ensure commitment to the FAIS Fit & Proper qualification requirements
**REQUIREMENTS**

**Qualifications & Experience**
- Grade 12 qualification
- At least 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the sales)
- Financial services experience (advantageous)
- RE Exam Advantageous
- 30 FAIS Credits - Advantageous
**Knowledge & Skills**
- Good understanding of Financial Services Industry related legislation and regulation
- Understanding of sales processes and servicing industry
- Outbound Sales experience is required
- Fluency in English and one other South African official language
- A clear criminal and credit record
- Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
- Willingness to work overtime in order to achieve targets
**Personal Qualities**
- Selling skills
- Computer literacy
- Communication
- Planning and organizing
- Building and maintaining relationships
- Treating Customers Fairly
- Initiative
- Results Driven/Achievement orientated
- Continuous learning
- Tenacity
- Sales process
- Objection handling skills
- Team orientated
- Ability to receive and implement coaching

**Job Types**: Full-time, Permanent

**Experience**:

- Sales: 2 years (preferred)
Work Remotely:

- No



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