Service Desk System Technician

**JUNIOR SYSTEM TECHNICIAN -SERVICE DESK** **Call Centre Industry** **Cape Town** **MINIMUM REQUIREMENT** 3 years minimum experience gained with in a Call Centre environment familiar with Customer Support **SKILLS**: Attention to details Initiatives and Self-motivation Interpersonal relationships Professionalism Good written and verbal communication...

**SENIOR SYSTEM TECHNICIAN -SERVICE DESK** **Call Centre Industry** **Cape Town** **MINIMUM REQUIREMENT** 5 years minimum experience gained with in a Call Centre environment familiar with Customer Support **SKILLS**: Attention to details Initiatives and Self-motivation Interpersonal relationships Professionalism Good written and verbal communication...

**AVI LIMITED** is home to many of South Africa’s leading and best-loved brands! Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods,...

Key Performance Area: - Management of the Service Desk Teams and deliverables - Management of Customer expectations - Achievement of Service Desk metrics - Reporting and presenting Service Desk metrics - Management of capacity requirements - Management of training requirements - Management of documentation - Performance reviews - Ad hoc duties as required...

**SERVICE DESK ANALYST** **Cape Town** **MINIMUM REQUIREMENT** 3 years minimum experience gained with in a Call Centre environment as a Service Desk Analyst Communication Skills Attention to detail. Interpersonal relationships Initiatives and self-motivation Coaching and mentoring **DUTIES**: Customer Service Call Alignment Ticket Status...

**Job Duties/Responsibilities will include**: Management of the Service Desk Teams and deliverables Management of Customer expectations Achievement of Service Desk metrics Reporting and presenting Service Desk metrics Management of capacity requirements Management of training requirements Management of documentation Performance reviews Ad hoc duties...

Our client is looking for a SERVICE DESK ANALYST. The purpose of this role is fulfilling the administrative & quality-assurance tasks associated with the companies Service Desk operations. **Responsibilities**: - Customer Service - Remain courteous, tactful, honest and professional in all communication with other parties - Ensure that feedback and follow...

**AVI LIMITED** is home to many of South Africa’s leading and best-loved brands! Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods,...

6 MONTH CONTRACT In this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. **KEY PERFORMANCE AREAS WILL BE**: - Providing first line systems...

First line IT service desk and support agent who is responsible to receive and log all requests and incidents reported by users accurately and efficiently as per the agreed process in a way that provides the user with a positive experience of IT. **Duties and Responsibilities** All incidents to be managed promptly by answering of inbound telephone calls -...

BIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to "protect life". We are looking to hire a dynamic passionate, confident, proactive and meticulous Senior Service Desk Analyst to join a goal oriented team. **QUALIFICATIONS NEEDED**: - Bachelors degree or diploma in computer science or relevant...

FunctieomschrijvingThe MS Service Desk Agent is the first point of contact for clients and vendors, accountable for taking calls, chat requests, or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.2Key Roles and Responsibilities:Receive, log, validate and diagnose...

ELIGIBILITY Suitably Qualified CLOSING DATE 30.01.2023 REFERENCE NUMBER CS 16/23 External SALARY **Basic**: R401 008 p.a DEPARTMENT Information Systems and Technology DIRECTORATE CORPORATE SERVICES Technician **Requirements**: - National Diploma or equivalent technical certification (MCSE) - A minimum of an A+, N+ & MCP Certificate or higher -...

**Job Advert Summary**: The Senior IT Technician provides proven senior technical experience and strategic insights to meet the IT needs of staff members of all Metrofile Group companies. The position works in close coordination with both the Service Desk Manager and System Administrators to devise, plan, implement and manage a comprehensive integrated...

ELIGIBILITY Sutably Qualified CLOSING DATE 01.04.2024 REFERENCE NUMBER SPE 15/24 Ext SALARY **Basic**: R 422 662 p a DEPARTMENT Development Management DIRECTORATE SPATIAL PLANNING AND ENVIRONMENT Technician Business Systems **Requirements**: - A relevant 3- year tertiary qualification; - At least 2 years’ appropriate experience within a GIS...

**Client Details**: **Role Responsibilities**: Contribute to the ownership, management, and maintenance of our clients support portal. Analyse data and set tactical goals for the External Service Desk. Ensure a successful and aligned transition with standard operational processes. Ensuring that the process is fit for purpose and use, and that key...

**Field Service Technician** **Description** We are looking for a talented **FIELD SERVICE TECHNICIAN** to join our team specializing in **SERVICE** for our **DISTRIBUTION BUSINESS SEGMENT** in **CAPE TOWN, WESTERN CAPE, SOUTH AFRICA.** - Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using...

Western Cape, Cape Town - CBD - R 17500 - R 19000 Monthly Basic Plus Commission (Travel Allowance, Fuel Card, Medical and Pension ) Service Technician - Medical Devices Western Cape R17 000 to R19 000 + Benefits and Commission **Our client in the Health Care Industry is currently looking to employ a Service Technician** **Minimum requirements**: -...

Minimum Qualifications / Requirements and Skills **Must be able to work night shift.** - Grade 12 - Relevant IT related degree/diploma advantageous - 2+ year IT Technician experience in any industry - A+ and N+ certified - Excellent written and verbal communication skills - Good problem-solving skills Key areas of responsibility include but not limited...

Main purpose of the Job:Medical equipment maintenance.Responsibilities:Medical equipment servicing and repairMechanical system disassembly and assemblyPCB rework and proper soldering techniqueSenior technicians will be assisted and supported.To guarantee that the service laboratory is always clean and tidyMinimum requirements:National Diploma (NTC) N6 in...