Sales Manager

2 months ago

Roodepoort, South Africa GBS Full time

Do you thrive in high-pressure environments, blending strong analytical skills with emotional intelligence? We’re on the lookout for a driven and adaptable **Sales Manager** to steer a high-performing sales team at our partner’s vibrant Roodepoort office.

In this exciting role, you’ll manage a fast-paced environment, focusing on empowering your team to maximize productivity and drive revenue growth. As the catalyst for success, you’ll develop innovative strategies and cultivate a dynamic, results-oriented atmosphere that inspires your team to consistently exceed targets. If you’re a natural leader with exceptional communication skills and a true love for sales, this is your opportunity to make a real impact and achieve remarkable business outcomes

**Duties and Responsibilities**:
**Team Leadership**:

- Manage and mentor telesales representatives to improve performance.
- Build strong, productive relationships with your team.
- Create a high-performance culture with incentives, celebrations, and regular communication.
- Promote continuous improvement to boost efficiency and effectiveness.

**Sales Strategy Development**:

- Develop and implement sales strategies to meet monthly and quarterly goals.
- Plan, direct, and supervise the activities of your team.
- Use data and reports to monitor performance, identify improvements, and track trends.

**Performance Monitoring**:

- Set and communicate KPIs to achieve business goals.
- Align sales strategies with campaign targets to meet objectives.
- Regularly analyze sales data to find trends and areas for improvement.
- Review production data and take action where needed.
- Manage the campaign budget, including staff, incentives, and costs.

**Training and Development**:

- Conduct training to help team members succeed.
- Work with training to create development plans for agents.
- Provide one-on-one and group coaching to help team members reach their potential.
- Analyze trends and implement training solutions to address challenges.

**Collaboration**:

- Work with other teams to align sales efforts with company goals.

**Customer Relationship Management**:

- Build strong customer relationships to ensure satisfaction and repeat business.
- Help resolve escalated customer complaints and queries.
- Ensure the team delivers excellent customer service across all engagements.

**Recruitment**:

- Participate in hiring to build a high-performing telesales team.
- Manage staffing to meet production needs and increase revenue.

**Minimum Qualifications & Experience**:

- Matric with relevant degree/ diploma advantageous
- Minimum **3 years sales management experience**, ideally within the Telecommunications industry
- Prior **B2B sales experience in closing medium to large business deals is essential**
- Skilled in **negotiating at executive level**
- Strong leadership skills with a history of team management and development
- Excellent communication and interpersonal skills
- Proficient in CRM software and Microsoft Office
- Able to analyze data and provide actionable insights
- Results-driven, with a focus on meeting targets

If you’re ready to take the next step in your sales management career and drive results with a company that values innovation and excellence, we want to hear from you

Seize this opportunity today and reshape your future

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