Field Quality Technician Fixed Term Contract

2 weeks ago


Pretoria, South Africa Elchemie Full time

**Shipping and vehicle logistics company, has a 12-month Fixed Term Contract for a Field Quality Technician available. You will be responsible for conducting vehicle diagnostics and testing in accordance with Company and Customer's standards and requirements. You will determine root cause of parts/vehicle faults as established by the customers and ensure to; maintain and improve quality of diagnostic and testing procedures, observing the appropriate testing methods; utilising relevant tools and equipment to effectively execute testing procedures. Based in Gauteng, Pretoria region.**

**Requirements**:

- Grade 12 with English fluency (written and spoken)
- Vehicle Technician** (Nissan N-STEP preferred)**:

- COSHH “chemical substances handling.”
- Spillage Response
- Workshop Service Manual (ESM) Handling
- Valid Code B (08) driver’s license with no endorsement
- Ability to work under pressure as well as strict timelines.
- Knowledge in usage of hydraulic, pneumatic, and electric equipment
- Computer Literate in MS Office Applications.
- Worked in the logistics/supply chain environment for at least 3 - 5 years.

**Duties**:

- Conducting the requested incident parts testing and/or duplication on vehicles
- Reproduce issue / verbatim according to customer experience utilising the “5W/1H” methodology.
- Liaising with the dealership and warranty department to determine issue with faulty parts. Assisting engineers with the initial quality improvement on failed parts
- Implement technical investigations and liaising all parties for countermeasure actions that improve vehicle quality.
- Managing the incident parts movement from the dealership, to warranty, Field Quality Centre then to the supplier/manufacturing.
- Capturing and reporting of data effectively
- Ensure that processes by the test operation are performed in accordance with the Client and Company Standards.
- Compiling/inputting relevant information on the Dofi Doc and distribute accordingly to relevant parties.
- Weekly and Monthly Report of FQC activity Dashboard
- Ensure department adheres to ISO 9001 Quality Processes and standards.
- Ensure department adheres to ISO 14001 Environmental Processes and standards.
- Ensure department adheres to ISO 45001 Health and Safety standards.

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