Call Center Supervisor

Currently we are searching for a Call Center supervisor for Durban, South Africa. **Responsibilities of this Post**: Manage operations and teams - hourly, daily and monthly KPIs. Hiring, training, coaching, and leading call center representatives as they provide support for customers. Maintain and grow existing relationships with clients. Contribute to...

Currently we are searching for a Call center supervisor for Durban, South Africa. **Responsibilities of this Post**: Manage operations and teams - hourly, daily and monthly KPIs. Maintain and grow existing relationships with clients. Hiring, training, coaching, and leading call center & sales representatives as they provide support for customers. Contribute...

Currently we are searching for a Call center supervisor for Durban, South Africa. **Responsibilities of this Post**: Manage operations and teams - hourly, daily and monthly KPIs. Maintain and grow existing relationships with clients. Hiring, training, coaching, and leading call center & sales representatives as they provide support for customers. Contribute...

Currently we are searching for a Call center supervisor for Durban, South Africa. **Responsibilities of this Post**: Hire, train, coach and lead call centre team as they provide services to our customers. Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be...

Currently we are searching for a Call center supervisor for Durban, South Africa. **Responsibilities of this Post**: Hire, train, coach and lead call centre team as they provide services to our customers. Lead the call centre team to provide friendly and efficient service to customers on inbound and outbound calls. Supporting call centre agents through...

Currently we are searching for a Call center supervisor for Durban, South Africa. **Responsibilities of this Post**: Hire, train, coach and lead call centre team as they provide services to our customers. Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be...

Currently we are searching for a Call center supervisor for Durban, South Africa. **Responsibilities of this Post**: Meet and exceed sales targets and KPI's. Answering agent questions regarding best practices or difficult calls. Ensure staff members are achieving desired service levels and taking corrective action, as needed. Build and develop existing...

Currently we are searching for a Call Center Agent for Durban, South Africa. **Responsibilities of this Post**: Address and resolve customer complaints. Document all call information according to standard operating procedures. Provide product and service information to customers. Identify and escalate serious complaints to supervisors and...

Currently we are searching for a Call Center Agent for Durban, South Africa. **Responsibilities of this Post**: Provide product and service information to customers. Document all call information according to standard operating procedures. Research, identify, and resolve customer complaints using business tools and available customer data. Identify and...

Currently we are searching for a Call Center Agent for Durban, South Africa. **Responsibilities of this Post**: Document all call information according to standard operating procedures. Provide product and service information to customers. Research, identify, and resolve customer complaints using business tools and available customer data. Identify and...

Currently we are searching for a Call Center Agent for Durban, South Africa. **Responsibilities of this Post**: Provide product and service information to customers. Document all call information according to standard operating procedures. Research, identify, and resolve customer complaints using business tools and available customer data. Address and...

Currently we are searching for a Call Center Agent for Durban, South Africa. **Responsibilities of this Post**: Document all call information according to standard operating procedures. Address and resolve customer complaints. Provide product and service information to customers. Research, identify, and resolve customer complaints using business tools and...

Currently we are searching for a Call Center Agent for Durban, South Africa. **Responsibilities of this Post**: Address and resolve customer complaints. Provide product and service information to customers. Identify and escalate serious complaints to supervisors and management. Document all call information according to standard operating...

Job Title: Remote Call Center Agent Company: SkyHigh Global contact center About Us: SkyHigh Global Contact Center is a leading call center based in Durban, South Africa. With a strong focus on customer service excellence, we cater to a diverse range of local and international clients. Our mission is to deliver exceptional support and build long-lasting...

The Call Centre Supervisor is responsible for overseeing the daily operations of the call center, ensuring that team members deliver exceptional customer service and achieve performance targets. This role involves managing and mentoring staff, handling escalated issues, and implementing strategies to improve service quality and operational efficiency. **Key...

Job Title: Call Center AgentAbout FIREFLYFIREFLY is a leading organization in the industry, committed to delivering exceptional customer experiences through our team of highly skilled Call Center Agents.Job SummaryWe are seeking a results-driven individual to join our call center team as a Call Center Agent. In this role, you will be responsible for managing...

CALL CENTER WE ARE HIRING CALL CENTER AGENTS We require Call Center Agents to start immediately.Must have Grade 12. Well Motivated,Well Driven people..Can At-least have 1 year of experience but not compulsory. People with No Experience can also apply. MTN CAMPAIGN MTN Agents Are Required, Experience Or Non Experience Can Apply Call or Contact us on...

Currently we are searching for a Call Center Agent for Durban, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Respond to customer inquiries. Manage filing, mailing, correspondence and other management tasks. Generate customer interest in the services or products offered by the company. Provide personalized customer...

Currently we are searching for a Call Center Agent for Durban, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Manage filing, mailing, correspondence and other management tasks. Respond to customer inquiries. Generate customer interest in the services or products offered by the company. Provide customers with brochures and...

Currently we are searching for a Call Center Agent for Durban, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Generate customer interest in the services or products offered by the company. Provide personalized customer service by responding to the needs of the customers. Manage filing, mailing, correspondence and other...