Remote Call Center Sales Agent

3 days ago

Durban, South Africa SkyHigh Global contact center Full time

Job Title: Remote Call Center Agent

Company: SkyHigh Global contact center

About Us: SkyHigh Global Contact Center is a leading call center based in Durban, South Africa. With a strong focus on customer service excellence, we cater to a diverse range of local and international clients. Our mission is to deliver exceptional support and build long-lasting relationships with our valued customers.

Job Description: We are seeking highly motivated and skilled individuals to join our team as Remote Call Center Agents. As a remote agent, you will have the opportunity to work from the comfort of your own home while providing outstanding customer support to our clients. This is an excellent opportunity for self-driven professionals looking for flexibility in their work schedule without compromising on the quality of service provided.

**Responsibilities**:

- Proactively seek out new sales opportunities through cold calling, networking, and lead generation.
- Build and maintain strong, long-lasting relationships with existing and potential customers.
- Conduct product demonstrations and presentations to showcase the benefits and features of our offerings.
- Understand customer needs and tailor solutions to meet their specific requirements.
- Achieve and exceed monthly and quarterly sales targets and objectives.
- Collaborate with the sales team to strategize and develop effective sales plans.
- Keep abreast of industry trends, competitors, and market conditions to identify opportunities for growth.
- Provide regular updates on sales activities, customer feedback, and market insights to the sales manager.
- Ensure timely and accurate recording of sales data in the CRM system.
- Maintain a high level of product knowledge to address customer inquiries and objections confidently.
- Participate in sales events, trade shows, and other promotional activities as required.

**Requirements**:

- Proven experience as a successful sales representative or in a related sales role.
- Strong track record of meeting and exceeding sales targets.
- Excellent communication and negotiation skills.
- Customer-focused approach with the ability to build and maintain lasting relationships.
- Highly motivated and self-driven with a passion for sales.
- Ability to work both independently and collaboratively as part of a team.
- A positive and resilient attitude, able to handle rejection and overcome challenges.

**Benefits**:

- Competitive salary with performance-based incentives.
- Work from the comfort of your own home.
- Flexible work schedule.
- Professional development opportunities.
- Join a dynamic and supportive team committed to excellence.
- Opportunity for growth and advancement within the organization.

**Job Types**: Full-time, Permanent

**Salary**: From R5,000.00 per month

**Experience**:

- Cold calling: 2 years (preferred)

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