Support Service Technician
4 days ago
**Reference**: NB 6898
**Consultant**: Nine Broodryk
**Descriptions**:
Repair and maintenance of batteries, including logging faults and problems for continued improved products.
Liaising between Product Development, Repairs, Customer Support and Workshop Department teams.
Necessitate test cycles, operating condition definition and various support functions in line with customer requirements.
Diagnostics and resolutions in order to ensure customer satisfaction.
Forensic investigation into facility failures, understanding root cause and establishing control measures to prevent reoccurrence.
Accurate and timely reporting to all stakeholders, including customer feedback.
Complete Battery Test Services to all industry clients.
Provide engineering support based on all customer specifications. Inclusive of working on live high voltage (up to 1000V) battery systems.
Liaise with Development team with regards to problems experienced on site and in workshop for continued improvement.
Responsible for Test Cycle and Operating Conditions Definition and Support.
Issue diagnostics and resolution, ensuring high quality and timely reporting to the team and customer.
Contributing to deliver a complete Battery Test Service to all Industry clients.
Provide engineering support to customers.
Defines Test Cycles and Operating conditions based on all customer requirements/specifications
Provide comprehensive issue diagnostics and resolution to all Test activities.
Actively involved in any forensic investigation into Facility Failures, understanding root cause and putting measures in place to prevent reoccurrence
**Qualifications**:
Technical Qualification
Minimum 3-5years experience in related position
**How to Apply**:
If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
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