First Line Support Technician

Job Description/Duties: · Logging Support Calls on Manage Engine Service Desk (our ticketing system). · Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless. · Assisting Installers with Installations (Remote Support) if needed. · Escalating Calls to Second Line Support or Vendor. · Data Usage Reports. · Following and...

Job Description/Duties:· Logging Support Calls on Manage Engine Service Desk (our ticketing system).· Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless.· Assisting Installers with Installations (Remote Support) if needed.· Escalating Calls to Second Line Support or Vendor.· Data Usage Reports.· Following and Maintaining...

Job DescriptionAs a First Line Support Technician, you will be responsible for providing technical assistance to customers and resolving their issues in a timely and efficient manner.Key Responsibilities:Logging support calls on Manage Engine Service DeskAssisting customers with first line support issues on VSAT, Fibre, LTE, WirelessAssisting installers with...

Job DescriptionAs a First Line Support Technician, you will be responsible for providing technical assistance to customers and resolving their issues in a timely and efficient manner.Key Responsibilities:Logging and managing support calls on our ticketing systemAssisting customers with first-line support issues related to VSAT, Fibre, LTE, and...

Job Title: First Line Support EngineerJob Summary:People Dimension is seeking a highly skilled First Line Support Engineer to join our team. As a First Line Support Engineer, you will be the first point of contact for customers and will be responsible for providing top-notch support and resolving technical issues in a timely and efficient manner.Key...

**Job Purpose**: Your main duties will be to manage and resolve client incidents related to the organisation's services, ensure the progression and swift resolution of these incidents and deliver superior services in line with Service Level Agreements. **Duties and Responsibilities**: - The main responsibility is to provide first-line operational support...

**Introduction** *** Send your CV to hr5 (at) peopledimension (dot) co (dot) za. **Duties & Responsibilities** *** **Duties**: - End to end process of assisting Installers to ensure that they installed the required equipment as per the company Standard. - Assisting Customers with First Line Support Issues on all our Connectivity solutions if...

Introduction A well-established Telecommunications company is looking for an Installations Support Technician to join their team. The suitable candidate will be required to provide remote Installation and technical support services to the company's Installers and customer on their VSAT services and any other of their Connectivity solutions if needed.Send...

Installation Support TechnicianA well-established Telecommunications company, People Dimension, is seeking an experienced Installation Support Technician to provide remote installation and technical support services to their installers and customers.Key Responsibilities:Assist installers in ensuring that equipment is installed according to company...

Installation Support TechnicianA well-established Telecommunications company is seeking a skilled Installation Support Technician to provide remote installation and technical support services to their team and customers.Key ResponsibilitiesAssist installers in ensuring that equipment is installed according to company standards.Provide first-line support for...

**Position**: IT Support Technician **Location**: Pretoria **Reporting to**: IT manager **_ Is technology your soulmate? Do you speak fluent geek? Are you socially adept and inspired by problem-solving? Raise your hand if that’s you because we’re hiring!_** We are looking for a skilled IT Support Technician who prides themselves in ensuring that the...

Installation Support TechnicianA well-established Telecommunications company, People Dimension, is seeking an experienced Installation Support Technician to provide remote technical support services to their installers and customers.Key Responsibilities:Assist installers in ensuring that equipment is installed according to company standards.Provide...

We are looking for a results-driven network support technician to enhance and secure our business's computer network. You will be analyzing our network's performance, collaborating with our IT department to increase network capacity, and providing IT support. To ensure success as a network support technician, you should exhibit extensive knowledge of...

Position: IT Support TechnicianLocation: PretoriaReporting to: IT manager Is technology your soulmate? Do you speak fluent geek? Are you socially adept and inspired by problem-solving? Raise your hand if that’s you because we’re hiring!  We are looking for a skilled IT Support Technician who prides themselves in ensuring that the group of companies...

Position: IT Support TechnicianLocation: PretoriaReporting to: IT manager Is technology your soulmate? Do you speak fluent geek? Are you socially adept and inspired by problem-solving? Raise your hand if that’s you because we’re hiring!  We are looking for a skilled IT Support Technician who prides themselves in ensuring that the group of companies...

Job SummaryWe are seeking a skilled Installation Support Specialist to provide remote technical support services to our installers and customers on VSAT services and other connectivity solutions.Key ResponsibilitiesAssist installers in ensuring that equipment is installed according to company standards.Provide first-line support to customers on all...

**ROLE SUMMARY** Perform And Implement TCF Automated Intelligent System (AIS) Functions for Continuous Improvement to achieve **SQDCPME **objectives. **POSITION DETAILS** - Attend all meeting’s laid out in the Process Technician Time and Data, as well as ad hoc meetings as per business requirements. - Deliver on assignments on time that are assigned...

Job Title Technician: IT (Desktop Support) Division Finance and Treasury and IT Unit Finance Treasury & IT Remuneration 313016.00 Job Type Classification Permanent Location - Country South Africa Location - Province Gauteng Location - Town / City Centurion Job Advert Summary The Land and Agricultural Development Bank of South Africa (Land...

Job SummaryWe are seeking a skilled Desktop Technician to join our team at Gijima Holdings. The successful candidate will provide technical support for hardware and software issues, troubleshoot and resolve technical problems efficiently, and maintain IT equipment inventory.Key ResponsibilitiesTechnical Support: Provide first-line support for hardware and...

Qualifications and Experience - Diploma or degree in Information Technology or related field. - 1-3 years of experience in desktop support or technical support. - Familiarity with desktop operating systems (Windows, macOS, Linux) is preferred. Skills and Competencies - Strong troubleshooting and problem-solving skills. - Excellent communication skills to...