▷ (High Salary) SENIOR IT SUPPORT TECHNICIAN
1 week ago
Your:
- Formal Education:
- Relevant degree or diploma
- Microsoft 365 Administrator (MS900 & MS102)
- Microsoft Azure Fundamentals (AZ900) & Azure Administrator (AZ104)
- A+/ N+/ and Security+ Certification
- ITIL V3/4
- Experience:
- 6+ years technical experience
- Experience working in Microsoft 365 Environment
- Experience working in Microsoft Azure Environment (Including Entra ID)
- Experience working with enterprise support desk software
- Experience in the financial services industry would be advantageous
will enable you to:
- People & Service Providers
- Interface with management, IT Support Technicians and users.
- Manage call load to ensure the exceeding of customer expectations. Escalate issues as appropriate.
- Train IT Support Technicians
- Service Providers:
- Attend regular operational meetings with external providers
- Ensure open communication and an effective support process
- Ensure uptime and availability of systems in line with KPAs or SLAs
- Processes
- Remain knowledgeable of complex operating systems on workstations and servers, local networks, wiring schemes, wide area networks, LAN/WAN connectivity, and data communications protocols
- Assists with and resolves complex support issues, also acts as 2ndline support to IT Support Technicians. Provides technical leadership and handles escalated issues.
- Implement instructions or requests in line with company procedures
- Capture comprehensive notes and documentation for every engagement.
- Create and continuously update knowledge base articles
- Fault tracking and reporting
- Regular feedback to internal stakeholders and line manager
- Educate employees regarding IT matters and Group policies, processes and standards
- Attend to support calls escalated from IT Support Technicians.
- Handle customer support calls.
- Take ownership of every issue to ensure it is completely resolved.
- Pro-actively monitor the environment and attend to problem resources or escalate issues as and when required.
- IT Support Desk
- Customer communication that ensures a high level of satisfaction and sets appropriate expectations.
- Ensure that Technical Support Services calls and enquiries are answered in a timely, efficient and knowledgeable manner.
- Follow up and support overdue support calls.
- Projects
- Support the software development and sales teams to ensure smooth delivery of systems.
- Consult with business teams and advise them on best solutions/scoping of systems.
- Support implementation of projects in line with company procedures
- Technology
- Identify any shortcomings and opportunities to improve infrastructure
- Identify and communicate any recurring problems
- Oversee technological infrastructure
-
(High Salary) Vehicle Technician
1 month ago
Pretoria, South Africa Jobted ZA C2 Full timeVehicle Technician We have a vacancy for a Motor Vehicle Technician with a Vehicle dealership in Pretoria. Duties: General Service and maintenance of vehicles, Diagnostics and fault finding, Repairs and testing of vehicles booked into workshop Requirements: - Qualified as Motor Mechanic with a Trade certificate - N3 Mechanical engineering certificate...
-
Microsoft Support Technician
6 months ago
Pretoria, South Africa IT Window Full time**Qualifications**: - CompTIA A+, Network+, or Information Technology Diploma/Equavalent. - Offering technical support to end-users, addressing hardware and software concerns. - Installing, configuring, and maintaining computer systems **and networks**. - Ensuring the security and integrity of the IT infrastructure. **Requirements**: - **Own vehicle...
-
IT Help Desk Technician
6 months ago
Pretoria, South Africa Disruptive IT Full time**Role Description** This is a contract on-site role for a Help Desk Technician. The Help Desk Technician will be responsible for providing technical support to end-users by assisting with desktop computers, troubleshooting, providing help desk support, and repairing computers. **Qualifications** - Proficiency in Desktop Computers and Technical Support -...
-
Senior Maintenance Technician
1 month ago
Pretoria, Gauteng, South Africa MPRTC Full timeJob Title: Senior Maintenance Technician About Us:At MPRTC, we pride ourselves on delivering exceptional service and maintenance solutions to our clients. Our team of skilled professionals is dedicated to ensuring that our customers receive the highest level of support and expertise. Salary: $60,000 - $80,000 per annum Job Description:We are seeking an...
-
IT Technician
6 months ago
Pretoria, South Africa CJN IT Solutions Full timeAt CJN IT Solutions, we are committed to driving excellence in the IT industry. We are currently seeking a skilled IT Technician to join our dynamic team in Pretoria. This is an exciting opportunity to work in a fast-paced environment where technology makes a difference. As an IT Technician, you will be responsible for providing technical support to our...
-
IT Field Technician
4 weeks ago
Pretoria, South Africa Disruptive IT Full timeThis is an on-site contract role for an Information Technology Support Technician. Technician will be responsible to assist with multiple sites around Pretoria. The Support Technician will be responsible for providing technical support, troubleshooting desktop computers, supporting printers, and repairing computers. The role requires daily interaction with...
-
Junior IT Technician
3 months ago
Pretoria, South Africa CJN IT Solutions Full timeJunior technician required in PRETORIA. High school diploma required. OWN RELIABLE CAR ESSENTIAL. Must be fluent in AFRIKAANS and ENGLISH. Basic understanding of computer hardware, software, and networking required. Problem-solving skills and attention to detail. Willingness to learn and adapt to new technologies. Negotiable salary depending on experience,...
-
Junior IT Technician
3 months ago
Pretoria, South Africa CJN IT Solutions Full timeJunior technician required in PRETORIA. High school diploma required. OWN RELIABLE CAR ESSENTIAL. Must be fluent in AFRIKAANS and ENGLISH. Basic understanding of computer hardware, software, and networking required. Problem-solving skills and attention to detail. Willingness to learn and adapt to new technologies. Negotiable salary depending on experience,...
-
Senior Technology Support Specialist
1 month ago
Pretoria, Gauteng, South Africa CJN IT Solutions Full timeAbout the RoleWe are seeking a highly skilled IT Technician to join our team at CJN IT Solutions in Pretoria. As an IT Technician, you will play a critical role in providing top-notch technical support to our clients.Key ResponsibilitiesHardware and Software MaintenanceInstall, configure, and maintain hardware and software components to ensure seamless...
-
IT Technician
7 months ago
Pretoria, South Africa CJN IT Solutions Full timeAt CJN IT Solutions, we are committed to driving excellence in the IT industry. We are currently seeking a skilled IT Technician to join our dynamic team in Pretoria. This is an exciting opportunity to work in a fast-paced environment where technology makes a difference. As an IT Technician, you will be responsible for providing technical support to our...
-
High-Performance Automotive Technician
1 month ago
Pretoria, Gauteng, South Africa Gap Consulting Full timeWe are currently seeking an experienced and skilled High-Performance Automotive Technician to join our team at Gap Consulting. In this role, you will have the opportunity to work with a variety of vehicles and utilize your technical expertise to diagnose and repair complex issues.The ideal candidate will have a strong background in automotive repair, with a...
-
IT Support Specialist
2 months ago
Pretoria, Gauteng, South Africa CJN IT Solutions Full timeWe are seeking a skilled IT Technician to join our dynamic team at CJN IT Solutions. As an IT Technician, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, performing system maintenance, and ensuring the smooth operation of their IT infrastructure.Key Responsibilities:Install, configure, and...
-
Senior Technician
6 months ago
Pretoria, South Africa Hedz Recruitment Solutions Full timeOur client, a well-established Dealership in the Pretoria Area, is seeking the services of an experienced and qualified Senior Technician. Qualifications: - Brand specific qualifications (Diagnostics) - Trade Certificate Minimum Requirements: - Possession of a Red Seal trade certificate for Motor Technician - Experience must be at a Dealership - A...
-
IT Support Specialist in Pretoria
1 month ago
Pretoria, Gauteng, South Africa CJN IT Solutions Full timeWe are seeking a highly motivated Junior IT Technician to join our team at CJN IT Solutions. Our ideal candidate will possess excellent problem-solving skills, strong attention to detail, and the ability to adapt quickly to new technologies.Job OverviewThe successful candidate will be responsible for providing technical support and assistance to our clients....
-
Field IT Technician
6 months ago
Pretoria, South Africa Elnatan IT Solutions Full time**Company Description** Elnatan IT Solutions (pty) Ltd is an IT support company based in Pretoria. We are committed to providing exceptional IT support services and going the extra mile for our clients. Our dedicated Service Desk serves as a single point of contact for reporting problems, logging service requests, and addressing queries. **Role...
-
Computer Technician
6 months ago
Pretoria, South Africa Just Plain IT Full time**Computer Technician Wanted - Join Our Team!** Are you passionate about technology and have experience working with computers? We are an MSP company located in Menlyn, Pretoria, looking for a motivated individual to join our team. **Position: Computer Technician** **Location**: Menlyn, Pretoria **Responsibilities**: - Troubleshoot and repair computer...
-
Senior Research Technician
16 hours ago
Pretoria, Gauteng, South Africa CY Medicals (PTY) LTD Full timeCY Medicals (PTY) LTD is currently seeking a highly skilled and experienced Senior Research Technician to join our team. The ideal candidate will have a strong background in microbiology and biotechnology, with excellent collaboration skills to work with cross-functional teams.Job OverviewThe primary focus of this project is to evaluate and develop rapid...
-
Senior Board Support Officer
1 week ago
Pretoria, Gauteng, South Africa IT Ridge Technologies Full timeWe are looking for a highly skilled Senior Board Support Officer to join our team at IT Ridge Technologies. This role will provide critical support to our Board of Directors, ensuring that our governance framework aligns with industry best practices and regulatory requirements.The ideal candidate will have a strong background in company secretarial services,...
-
High Voltage Technician
2 weeks ago
Pretoria, South Africa Perfect Placement Recruitment Full timeJob Title: High Voltage TechnicianLocation: Netherlands Salary: To be discussed in the Interview Vacancy Type: Full-TimeNon- negotiable qualifications and experience required:Diploma in Electrical Engineering or similar qualification.Proven experience working with high-voltage systems.Knowledge of safety protocols and electrical codes.Location Requirement:...
-
Underwriting Assistant
2 weeks ago
Pretoria, South Africa The Legends Agency Full timeJob Title: Underwriting Assistant Reports to: Risk Director Salary: R30k - R40k/month (Suitability dependent) Location: Hybrid, Cape Town About Us Our client is a fast-growing fintech lending company based in the UK. They specialize in legal cases. Minimum Requirements: University Graduate (Degree related to Law, Finance, Business or Accounting) Minimum of...