Sales Administrator
2 weeks ago
BUI is a family of technical, highly skilled, somewhat weird, and diverse individuals. BUI is recognized as an award-winning IT consultancy and Microsoft Gold Partner delivering Microsoft solutions globally with a focus on security, specialized cloud services, and the management of cloud for mid-market and enterprise-level customers.
At BUI, we use digital technology in new and powerful ways to create customized IT solutions that enable performance and productivity in a changing world. Our primary focus areas include Cloud, Cybersecurity, and the Modern Workplace. We employ passionate, best in class technology experts to help us give our customers what they deserve: individual attention, intelligent consultation, and impeccable service.
**Sales Administrator**
BUI is seeking a highly motivated Sales Administrator with a passion for technology and process. In this role you will be tasked to work with the customers, the sales team and back office managing and developing the sales administrative processes as well as assisting the sales manager with manging the sales team.
We are currently hiring a **Sales Administrator** based in Durban, Cape Town or Johannesburg.
The Sales Administrator role acts as the connecting piece between the Sales Team, Back Office, and Delivery. This will include tasks like processing orders, contracts, and renewals, managing sales materials, managing CRM (HubSpot), managing C3 and Partner Center. They also perform administrative duties for the sales office.
This is an administrative position, reporting to the Sales Manager. It’s a fast-paced position that requires the ability attention to detail, computer literate (Excel skills are mandatory) to multitask and be able to work under pressure.
**So what will you have to do?
**Sales Administrator**
**Responsibilities**:
- Provide administrative support to the sales team, including but not limited to processing orders, onboarding customers, maintaining customer databases, placing order with vendors and monitoring sales activity
- Assist in the preparation of sales reports, presentations, and proposals
- Respond to customer inquiries, complaints, and feedback in a timely and professional manner
- Collaborate with other departments to ensure customer needs are met, and to streamline sales processes
- Help maintain the accuracy of pricing, discounts, and sales-related data, ensuring all information is up-to-date and readily accessible
- Maintaining and managing the Online Store and Partner Center
- Continuously monitor and report on sales performance, identifying trends and recommending improvements.
- Stay up to date with new products, features, and licenses. Organise and arrange sales meetings and conferences. Additional tasks might be required based on evolving sales process.
**Skills and Abilities**
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively, with strong attention to detail
- Strong organizational and time management skills, with the ability to work well under pressure
- Team-oriented, with the ability to collaborate and work effectively with colleagues across different departments
- Strong problem-solving and analytical skills, with the ability to provide quick and accurate solutions
- Basic knowledge of sales principles, customer service practices, and business acumen
- Ability to work independently with mínimal supervision, while adhering to sales team standards and procedures
- Adaptability and willingness to learn and improve on-the-job
A successful Sales Administrator is a key contributor to the sales team's success and the overall growth of the organization. This position requires a outcomes based, proactive and detail-oriented individual who can work efficiently and effectively with a diverse team, and consistently deliver high-quality results.
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