Senior Customer Support Representative

**Overall Purpose of the Job** Under the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the...

**Overall Purpose of the Job** Under the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the...

**Duties & Responsibilities** - Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. - Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. - Ensure all required systems are kept updated with details of the customer’s...

Our client is looking for a Senior Support Analyst to join their team. Primary purpose of the role is to form a leading analytical part of the Switch operations support team in the production payment environment, leading investigations, initiate deployments, and implementations, and ensuring continuous improvement of preventative and proactive measures to...

Our client is looking for a Senior Support Analyst to join their team. Primary purpose of the role is to form a leading analytical part of the Switch operations support team in the production payment environment, leading investigations, initiate deployments, and implementations, and ensuring continuous improvement of preventative and proactive measures to...

Our client is looking for a Senior Support Analyst to join their team. Primary purpose of the role is to form a leading analytical part of the Switch operations support team in the production payment environment, leading investigations, initiate deployments, and implementations, and ensuring continuous improvement of preventative and proactive measures to...

Our client is looking for a Senior Support Analyst to join their team. Primary purpose of the role is to form a leading analytical part of the Switch operations support team in the production payment environment, leading investigations, initiate deployments, and implementations, and ensuring continuous improvement of preventative and proactive measures to...

We are looking for an outstanding German Speaking customer support specialist to join the ViVa team! (Please note this in an on-site job located in Cape Town) **About ViVa Outsourcing**: ViVa Outsourcing is a Cape Town based Start Up, providing business services to international clients. We have ambitious growth expectations, as we operate in the exciting...

**Job Advert Summary**: Syntech is a fast-growing technology distributor, and our goal is to improve lives through the innovative technology we bring to the market - from cutting-edge Smart Home technology to the latest innovative gaming gear and commercial electronics. We maintain a challenging work environment with corresponding respect for work/life...

**Customer Success Representative** **_ **_We do have a great company culture with a hybrid / remote work policy_** - The Customer Success Representative (CSR) is responsible for general communication, oversight of initiatives and being a single point of reference for the client. A CSR will have several dedicated clients and present monthly reports to them,...

**Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...

Our depots personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. Customer Support plays an essential role through providing a brilliant service to new and existing customers, by...

Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. Customer Support plays an essential role through providing a brilliant service to new and existing...

Mission/ Core purpose of the Job: Ensures that tangible deliverables are met. Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's) Key Deliverables - Consumer satisfaction. - In branded store: - accountable for cash and stock - accountable for sales and meeting sales targets - accountable for stock shortages - Provide...

**The Company**:The Red Fox **Role Name**: Customer Support Manager **Location**: Noordhoek, Cape Town **Role summary** The Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and the other a burgeoning player in the...

_Customer Service Advisor_ - Matric Or Equivelant - Must speak Englis,Afrikaans or Xhosa - Must be Computer Literate - Must be able to work under pressure - EXPERIENCE WILL BE GREAT ADVANTAGE - Must be able to troubleshoot and resolve issues, and maintain relationships with customers by answering questions and concerns with speed and professionalism - Must...

Duties: Process orders and quotes Manage (and resolve) issues as rapidly and as accurately as is possible Fielding calls and emails direct from clients and processing these orders Processing issues of varying complexity (from delivery inquiries through to error resolution) Participate in short daily WIP meetings Create and close cases in CRM or appropriate...

### Job Summary: I. Native or equivalent (interpreted as CEFR level C1 or better) German language and basic English skills in writing and speaking to understand documentation and log accurately in the Customer systems, 2]Optimistic, friendly, positive and self-motivated personality, 3]Ability to work in team, 4]Service oriented profile and with a focus on...

Customer Service Advisor Salary – Minimum 7500 per Month Plus Medical & Pension.Location – Waterfront Cape Town.Working Pattern – 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days) Hours will differ dependant on campaign opening timesContract Type – Permanent   Your working life is how you spend a...

**About Crypto School**: Crypto School, a part of the vibrant Crypto Banter community, is on a mission to demystify the complex world of cryptocurrency. We provide comprehensive education on cryptocurrencies to empower learners with the knowledge they need to navigate the crypto space with confidence. Our platform is designed to be accessible, engaging, and...