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Customer Service Administrator-fixed Term Contract

1 month ago

Pinetown, South Africa Air Products South Africa Full time

**Overview & Key Responsibilities**

The Customer Service Specialist will function in the following key areas of responsibility for this role which include but are not limited to:
1. Customer liaison by taking and processing customer orders;
2. Placing orders with suppliers and stock management;
3. Maintain customer satisfaction and attend to complaints timeously;
4. Ensure accurate and up-to-date reconciliation of stock **within the JDE system.**

**Essential Requirements**

1. A minimum Grade 12 certificate;
2. A minimum of a post-matric qualification in administration or equivalent;
3. Must have a minimum of 3 - 5 years experience in a **customer service administration environment** **within the gas industry;**

5. Must have good communication skills and telephone etiquette;
6. Must have knowledge and experience with **ISO systems;**

7. Must have practical and working experience with MS Office tools.

**Job Type**: Temporary