Application Specialist

3 weeks ago


Johannesburg, South Africa Nexford University Full time

Are you an experienced Telesales Advisor with the ability to drive learner enrollment at an American online university? Join a next-generation university making high-quality affordable education available worldwide. At Nexford University, you will be responsible for advising and guiding potential learners and applicants using the outbound calling as your main channel. You will also be competent across digital channels, such as social media, live chat and WhatsApp to bring a 360 care approach to advising potential learners across the world.

**Key responsibilities**:

- Contact potential learners or applicants to guide their decision making and help them
- Answer questions about the university, programs, or the admissions process
- Ask questions to understand our learners and our programs better, with a cultural awareness of each region
- Go the “extra mile” to ensure university goals are met and challenges blocking enrollments are promptly addressed
- Deliver on weekly meaningful calls and monthly enrollment targets
- Keep records of calls and sales and note useful information on the CRM: Hubspot
- Gather actionable insights that can contribute to the university’s improvement
- Collaborate with the global team to help increase enrollments and to provide the best learner experience possible.

Please note that the working hours will align with the UK working hours.
- 3+ years’ experience in consultative Telesales (preferably in higher education)
- Excellent English: written and verbal
- Proven track record of successfully exceeding Telesales targets
- Ability to maintain resilience while working in a highly KPI driven environment
- Outstanding communication and negotiation skills with the ability to resolve issues and address complaints
- Ability to adjust customer handling and sales techniques depending on the prospect
- High learnability to become expert in our degree programs and explain them to potential learners
- Discipline and professional maturity to work remotely
- BSc/BA Degree

**Benefits**
- Work at a company with a social mission where you can make a real difference
- A market-competitive salary
- 12 days personal development time off, post-probation
- 50% discounted tuition on all Nexford courses for your family
- An entrepreneurial and highly stimulating environment
- Remote working

**About Nexford University**

Nexford University is a next-generation university based in Washington DC offering a competency-based learning model. Nexford’s mission is to enable greater social and economic mobility by providing an affordable high-quality education that will positively impact millions of lives around the world.

Nexford offers the following degrees and certificates: Associate of Applied Science in Business (AAS), Bachelor of Business Administration (BBA), MBA, nine undergraduate certificates and three graduate certificates in the field of business. Nexford provides learners with a fully online global education based on mastery of competencies relevant in the workplace. A global team of faculty and advisors support learning and professional success through the innovative use of technology, such as AI and machine learning.



  • Johannesburg, South Africa PRR Recruitment Full time

    Application Support Specialist – Rneg (Fully remote)This role is fully remote this client is in an Information Technology house that values high-quality services by finding solutions to problems.The ideal candidate will need to have the following skills and experience:Advanced skills in MS Excel.Experience with MS Excel Power Query (M Language).A...


  • Johannesburg, South Africa PRR Recruitment Services Full time

    Application Support Specialist – Rneg (Fully remote)This role is fully remote this client is in an Information Technology house that values high-quality services by finding solutions to problems.The ideal candidate will need to have the following skills and experience:Advanced skills in MS Excel.Experience with MS Excel Power Query (M Language).A...


  • Johannesburg, South Africa Finding Personnel Full time

    REF NUMBER**:FP051**: STATUS**: OPEN FOR APPLICATIONS** **PLEASE TAKE NOTE** - A copy of your CV - Whatsapp number - Copy of your ID, - Copy of valid drivers license - All qualifications (Matric and Tertiary Qualifications) - A clear and recent head and shoulders image of yourself **CV must include the following or will not be processed**: **Full CV...


  • Johannesburg, South Africa PBT Group Full time

    PBT Group has an opportunity for a Senior Specialist: Solution Architect Applications. As a Senior Specialist: Solution Architect Applications (Solutions Architect), you will be responsible for evaluating the organization's business needs and determining how IT can support those needs by leveraging software, hardware, or infrastructure. As well as ensuring...


  • Johannesburg, South Africa Thungela Full time

    **Company Description** **Be part of the team. The team that makes it happen.** Thungela Resources [Thungela means “to ignite” in isiZulu] is a leading South African thermal coal business focused exclusively on thermal coal production. It is one of the largest pure-play producers and exporters of thermal coal in South Africa based on aggregate coal...

  • Application Specialist

    14 hours ago


    Johannesburg, South Africa SmartWork Service Full time

    Overview: **Responsibilities**: - 1. Zoom Meeting Management: - Ensure a seamless virtual environment for effective communication. - 2. Application Assistance: - Demonstrate a comprehensive understanding of the CDAP website and its functionalities. - Troubleshoot technical issues and assist applicants in navigating the website. - 3. Communication and...


  • Johannesburg, South Africa bioMérieux sa Full time

    A family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For almost 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large...


  • Johannesburg, South Africa Tych Business Solutions Full time

    **Job ID**: 65451**Date Posted**: Posted 8 hours ago**Location**: Midrand, Johannesburg**Job Title**: APPLICATION & BUSINESS SYSTEMS SPECIALIST FTC - MIDRAND - GAUTENG - Knowledge of software development life cycle (SDLC), Software testing, and project management concepts - Enforces compliance with infrastructure and software policies and standards. -...

  • Application Support

    3 weeks ago


    Johannesburg, South Africa PRR Recruitment Services Full time

    Applications Support Specialist – Rneg (Remote) Only SA Candidates will be considered.We are looking for a candidate who is passionate about Application Support.Application software support for customers, related to the installation, operation, and maintenance of computer software application programs.Strong experience onMS SQL Server, MongoDB and database...

  • Automation Tester

    2 days ago


    Johannesburg, South Africa Mediro Application Consulting Full time

    JSE Listed Group (based in Isando). - 6 month contract (renewable). - Only South African citizens or Permanent Residents with an SA ID can apply. - Full-time on site in Isando (not a hybrid position). - Must have a valid drivers license and own car. - Must have a valid Covid 19 Vaccination Certificate. - Must have 3 years minimum experience as an Automation...


  • Johannesburg, South Africa Adcorp Holdings Full time

    **Synopsis** Are you a seasoned problem solver with a keen interest in streamlining business operations? An exceptional opportunity awaits you as a **Senior Enterprise Application Specialist**, where your D-Bit proficiency will be a game-changer. Join us and contribute to the optimization of our enterprise technology ecosystem. **Qualification and...


  • Johannesburg, South Africa BASHR Consulting Full time

    **Job Details**: **Department** **Information Technology** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R960 000 - R1 056 000 per annum** **Requirements**: - Relevant Tertiary Qualification - 7 years’ experience in...


  • Johannesburg, South Africa BASHR Consulting Full time

    **Job Details**: **Department** **Information Technology** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R900 000 - R1 056 000 per annum** **Requirements**: - Relevant Tertiary Qualification - 7 years’ experience in...


  • Johannesburg, South Africa Intrinsic Consulting Services Full time

    Do you have a passion for building high-performing development teams and bringing cutting-edge ideas to life? Our client is seeking a talented and experienced Application Development Manager to join our growing team. In this leadership role, you'll play a pivotal role in shaping the future of our software development process and applications.What You'll Do:...


  • Johannesburg, South Africa Intrinsic Consulting Services Full time

    Do you have a passion for building high-performing development teams and bringing cutting-edge ideas to life?Our client is seeking a talented and experienced Application Development Manager to join our growing team. In this leadership role, you'll play a pivotal role in shaping the future of our software development process and applications.What You'll...


  • Johannesburg, Gauteng, South Africa Jobking Full time

    IntroductionOur client is a specialist IT services and solutions provider that helps its clients plan, build, support and manage their IT infrastructures. The company achieves this by supplying a variety of software and application development and systems integration services, as well as a well-defined off-the-shelf product toolset.DescriptionRole:Provide...


  • Johannesburg, South Africa H2R Africa Full time

    One of our clients in the Financial industry has a vacancy available for a Technology Application Manager. The successful candidate will be responsible for the company's systems and applications software portfolio and translating business requirements into functional specifications. Manage a team of ICT specialists who maintain and implement various...


  • Johannesburg, South Africa Paracon Full time

    **Key Responsibilities**: - Knowledge of SDLC, software testing and project management - Enforce compliance, infrastructure and software polices and standards **Location & Type**: - Johannesburg (Hybrid) **Non-Negotiables**: - Sage 300 ERP - Sage 300 - Application management **Minimum Requirements**: - Bachelor’s degree in Computer Science or...

  • JBPM Specialist

    3 weeks ago


    Johannesburg, South Africa TalentCru Full time

    Our client is looking for a JBPM Specialist.  This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a contract role based in Johannesburg.A skilled JBPM Specialist with at least 5 years of experience to join our client as an...

  • JBPM Specialist

    1 week ago


    Johannesburg, South Africa TalentCru Full time

    Our client is looking for a JBPM Specialist.   This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a contract role based in Johannesburg. A skilled JBPM Specialist with at least 5 years of experience to join our client as an...