Industry Application Specialist

2 weeks ago

Johannesburg, South Africa bioMérieux sa Full time

A family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For almost 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network.
Come and join a family-owned global company with a long-term vision, and a human-centered culture.

The Application Specialist Industry will provide technical support, training, troubleshooting, scheduled fine tunings of instrument updates or upgrade, contribution to technical components of RFP’s/Tenders/Proposals and consultation to internal and external industrial customers (end-user and subsidiary) for diagnostic test systems marketed by bioMérieux. An Application Specialist Industry promotes teamwork and cooperation, removes barriers which affect productivity, creates an enthusiastic/positive work environment and practices good work ethic.

**What will your responsibilities be within bioMérieux?**
- Coordinate and provide technical ongoing support to bioMérieux systems and reagents : pre-installation, technical installation, configurations, connections, training on customer site
- Identify internal and external Food and HPC customer training needs, evaluation of proposed solutions, development of documentation and implementation plans, and successful execution based on established timelines.
- Exhibit mindset of value addition toward food and HPC customers, growing industry portfolio through active communication with sales
- Answer internal and external customer inquiries and ensure documentation in ERP system ; consulting as appropriate with Other Application Specialist, Hotline Service Engineer, Field Service Engineers, Management, Global Customer Support and Customer Complaint Management Center ; being the interface between customers, Quality & Regulatory Affairs Managers and Authorities concerning vigilance processes (FSCA, FCA ) ensuring the follow up and documentation of these processes
- Provide consistent follow up of the Installed Base to ensure customer satisfaction and meet minimum key performance indicators.
- Being a technical referent on his/her product ranges for customers/local/global, works closely together with GCS and sometimes with R&D, and being identified as a key expert on his/her area
- Able to contribute actively to the organization of Symposium or Customers Workshop (part of the Service offer), having a network of KOL
- Monitor the profitability of each solution/systems working closely together with SE and Sales Reps, and propose concrete actions related to support to increase the profitability (technical support, trainings...)
- Perform on-call duties as needed to provide 24-hour technical support to South Africa customers
- Complete projects and tasks in support of organization objectives
- Complete weekly call reports in CRM Salesforce.
- Serve as consultant and trainer for coworkers, taking on a higher level role when requested by management or as needed.
- Grow selected promoted products (SBS A, etc.,) & service contracts.

**Who are you?**
- Bachelor’s Degree in Biological Sciences or related field with microbiology (eg food technology, microbiology, biotechnology)
- Minimum of 5 years of experience in micro laboratory, QC, Sales, Application and Training operations, workflow analysis at customer labs
- Advanced Technical expertise, good learner, leadership, customer & business oriented, empathy, teamwork with global and local teams, knowledge on accreditation when relevant for the market, flexibility and availability
- Formal training and/or experience with ISO system etc.
- Proficient with Windows OS and MS Office programs. Experience with running digital laboratory equipment and quality data analysis. CRM Salesforce experience will be an advantage.
- Exhibit strong interpersonal and communication skills such as excellent verbal and written capabilities. Patient, well-spoken and can articulate. Must be able to explain complex steps in a process.
- Exhibit good independent decision-making ability, including problem resolution
- Ability to run expert sessions (i.e. Installation Qualification) upon the needs of the customers
- Demonstrate ability to develop and transfer working knowledge

  • HR Specialist

    4 weeks ago

    Johannesburg, South Africa Educor Full time

    **HR Specialist - Industrial Relations (IR) JB3554**: Johannesburg, Gauteng - Human Resources - HR Specialist - Industrial Relations (IR) JB3554 Johannesburg Market Related/ Negotiable/ Competitive The HR Specialist - Industrial Relations (IR) plays a critical role in managing and maintaining positive labor relations within the organization. This role...

  • Application Support Specialist

    4 weeks ago

    Johannesburg, South Africa PRR Recruitment Full time

    Application Support Specialist – Rneg (Fully remote)This role is fully remote this client is in an Information Technology house that values high-quality services by finding solutions to problems.The ideal candidate will need to have the following skills and experience:Advanced skills in MS Excel.Experience with MS Excel Power Query (M Language).A...

  • HR Specialist

    4 weeks ago

    Johannesburg, South Africa Kontak Recruitment SA Full time

    Johannesburg, Gauteng - Human Resources - HR Specialist - Industrial Relations (IR) JB3554 Johannesburg Market Related/ Negotiable/ Competitive The HR Specialist - Industrial Relations (IR) plays a critical role in managing and maintaining positive labor relations within the organization. This role focuses on promoting a harmonious work environment by...

  • Application Support Specialist

    4 weeks ago

    Johannesburg, South Africa PRR Recruitment Services Full time

    Application Support Specialist – Rneg (Fully remote)This role is fully remote this client is in an Information Technology house that values high-quality services by finding solutions to problems.The ideal candidate will need to have the following skills and experience:Advanced skills in MS Excel.Experience with MS Excel Power Query (M Language).A...

  • Specialist Application Architecture

    4 weeks ago

    Johannesburg, South Africa Anglo American Full time

    **Company Description** Anglo American is a leading global mining company, and our products are the essential ingredients in almost every aspect of modern life. Our portfolio of world-class competitive mining operations and undeveloped resources provides the metals and minerals that enable a cleaner, greener, more sustainable world and that meet the...

  • Specialist Application Architecture

    4 weeks ago

    Johannesburg, South Africa De Beers Group of Companies Full time

    Company Description - Anglo American is a leading global mining company, and our products are the essential ingredients in almost every aspect of modern life. Our portfolio of world-class competitive mining operations and undeveloped resources provides the metals and minerals that enable a cleaner, greener, more sustainable world and that meet the...

  • Channel Sales Specialist

    6 days ago

    Johannesburg, South Africa Mediro Application Consulting Full time

    Permanent role. - Only South African citizens can apply. - Hybrid (on-site at the Sandton office and remotely). - Must have 5 years minimum related work experience in the solutions / software / Document Management / Content Management / Print Management / Workflow Solutions / Digital solutions industry sectors. - A proven understanding of IT and Document...

  • Senior Application Specialist

    6 days ago

    Johannesburg, South Africa Measured Ability Group Holdings Full time

    **South Africa - Gauteng**, Johannesburg - Central (CBD / Roodepoort)** **R 970000 - R 1200000 Annually (Medical Aid and Pension, Negotiable)** ***: - **Relevant IT related Degree ideal** ***: - **6+ years with Java, C++ and POSTGRES** ***: - **Minimum 3 years’ experience as an Application Specialist** ***: - **Experience in payments domain and...

  • Senior Specialist: Solution Architect Applications

    4 weeks ago

    Johannesburg, South Africa PBT Group Full time

    PBT Group has an opportunity for a Senior Specialist: Solution Architect Applications. As a Senior Specialist: Solution Architect Applications (Solutions Architect), you will be responsible for evaluating the organization's business needs and determining how IT can support those needs by leveraging software, hardware, or infrastructure. As well as ensuring...

  • Senior Specialist: Solution Architect Applications

    4 weeks ago

    Johannesburg, South Africa PBT Group Full time

    PBT Group has an opportunity for a Senior Specialist: Solution Architect Applications. As a Senior Specialist: Solution Architect Applications (Solutions Architect), you will be responsible for evaluating the organization's business needs and determining how IT can support those needs by leveraging software, hardware, or infrastructure. As well as ensuring...

  • Application Director

    7 days ago

    Johannesburg, South Africa Edge Executive Search Full time

    Application Director - 2023-07-06 - 2023-08-04 - Permanent - JHB003315 - Information Technology- Gauteng, JHB - Northern Suburbs - Requirements: 8 years experience in: - Application development and management - Managing suppliers and large contracts - leading teams - Project Management experience Key activities: - Lead a team of functional analysts,...

  • Application Support

    4 weeks ago

    Johannesburg, South Africa PRR Recruitment Services Full time

    Applications Support Specialist – Rneg (Remote) Only SA Candidates will be considered.We are looking for a candidate who is passionate about Application Support.Application software support for customers, related to the installation, operation, and maintenance of computer software application programs.Strong experience onMS SQL Server, MongoDB and database...

  • Application Technical Specialist

    4 weeks ago

    Johannesburg, South Africa eSoft Development and Technologies Full time

    To provide reporting and recommendations on solution performance and system availability to senior management and relevant stakeholders - To impart knowledge of the technical environment to the system development team. - Key technologies that will be supported include, but is not limited to SharePoint, Nintex, OpenText Content Server, AppWorks and...

  • Application Specialist

    4 weeks ago

    Johannesburg, South Africa Nexford University Full time

    Are you an experienced Telesales Advisor with the ability to drive learner enrollment at an American online university? Join a next-generation university making high-quality affordable education available worldwide. At Nexford University, you will be responsible for advising and guiding potential learners and applicants using the outbound calling as your...

  • IT Applications Architect

    4 weeks ago

    Johannesburg, South Africa Belmar Personnel Full time

    **Centurion** **Role Purpose** **Responsibilities and work outputs** **Internal Process** - Define the required technology to support the business''''s agreed IT Strategy, Philosophy and Enterprise Architecture. solutions exhibit performance, security, scalability, maintainability, appropriate reusability and reliability upon deployment. - Proactively...

  • R &d Application Specialist

    4 weeks ago

    Johannesburg, South Africa Puratos Zrt. Full time

    **DO YOU HAVE THE APPITITE TO GROW YOUR MAGIC?** Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces, and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality. Founded in Belgium in 1919, From humble beginnings to worldwide...

  • Application Architect

    4 weeks ago

    Johannesburg, South Africa ABC Worldwide Full time

    **Role Purpose** *** **Responsibilities and work outputs** **Internal Process** - Define the required technology to support the business's agreed IT Strategy, Philosophy and Enterprise Architecture. - Proactively mentor peers regarding system knowledge and development technologies and processes, to ensure knowledge transfer and the maintenance of...

  • Snr. Alcoholic Beverage Application Specialist

    7 days ago

    Johannesburg, South Africa Givaudan Full time

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,800...

  • Technology Application Manager

    4 weeks ago

    Johannesburg, South Africa H2R Africa Full time

    One of our clients in the Financial industry has a vacancy available for a Technology Application Manager. The successful candidate will be responsible for the company's systems and applications software portfolio and translating business requirements into functional specifications. Manage a team of ICT specialists who maintain and implement various...

  • Business Support Specialist

    6 days ago

    Johannesburg, South Africa FirstRand Full time

    Job Description Research and development of growth opportunities within existing portfolios to unlocking new revenue opportunities - Increased growth and volumes through successfully obtaining business opportunities - Manage costs / expenses within approved budget to achieve cost efficiencies - Deliver exceptional service that exceeds customers’...