Contact Center Account Manager

Job DescriptionYou will be fully responsible to manage the end to end Operations for our new Retail Client.Your duties will include, but not be limited to the following:• Achieve and exceed all client KPI’s and manage the day to day relationship with the client.• Achieve the Operations Financial Targets• Ensuring you have a happy workforce.• Team...

**JOB SUMMARY** The Sales Agent at P3 People is **responsible for initializing and managing relationships with customers, serve** customers by selling products and meeting customer needs, converting leads to sales, planning and organizing daily tasks. **Responsibilities & Duties** The responsibility of the Sales Agent/Consultant is to convert leads to...

,**Job description** We are seeking a new Virtual Assistant to support our executive team. You will manage mostly business related tasks for the team, such as creating reports, organizing travel and accommodation, taking minutes, and other organizational tasks. To do this role properly, you should have a detailed understanding of the full Microsoft Office...

**Job Title**: Australian energy sales campaign (Operational hours are anti-social hours) **Type of Employment**:Probation/ Permanent **Remuneration**: R 5,500 to R15,000 CTC per calendar month inclusive of bonuses Transport is will likely be provided to the office only at the start of the operational shift **JOB SUMMARY** The Sales Agent at P3 People...

**REPORTS TO**:OPERATIONAL EXECUTIVE **MAIN PURPOSE OF JOB**: The overall purpose of the position is to effectively manage and improve the functions of the Operations Contact Centres (Customer Contact Centres and Central Monitoring Centres) and all related functions for Fidelity ADT Coastal Region. To align these functions to the strategic objectives of the...

**About us** We are a US based financial company dialing out to US customers. we present ourselves in a professional manner but like to have a work environment that enables a comfortable environment. Our work environment includes: - Work-from-home days - Casual work attire - Relaxed atmosphere We are looking to hire experienced call center agents that...

Job DescriptionMain purpose:An exciting opportunity for senior Associates has just become available on our campaign in Claremont. We are looking for high performance individuals, with exceptional communication skills, to provide our client’s customers with a first class service experience in a contact center environment. Key responsibilities:Customer...

An engineering degree or equivalent with extensive engineering or operations experience. - Previous people management experience, building & managing technical teams. - Experience working on high scale networks; both the logical and physical connectivity of the networking and how it works. - Broad understanding of cabling infrastructure, infrastructure...

Job DescriptionYou are customer and client facing and strive to deliver excellent customer experience and deliver on sale targets. You are accountable for designing, implementing & tracking a portfolio of improvement projects for your functional area.Key Responsibilities· Lead a team of operational leaders/managers· Deliver contractual and commercial...

Job DescriptionThe purpose of this position is to assume responsibility for the forecasting, planning and resourcing function within our campaigns, as well as the management of a team of Planners, Schedulers and Real Time Administrators (RTA). The purpose of this role is to optimize the manner in which our workforce is utilized in order to drive efficiency...

**Job specification** iContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve. We build our solutions around our client’s bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our...

Job DescriptionThe purpose of this position is to assume responsibility for the forecasting, planning and resourcing function within our campaigns, as well as the management of a team of Planners, Schedulers and Real Time Administrators (RTA).  The purpose of this role is to optimize the manner in which our workforce is utilized in order to drive efficiency...

Job DescriptionWe are looking for high performance, target driven individuals, with exceptional communication skills. The main purpose of the role will be to speak to customers that have an outstanding balance and help them get out of debt and prevent them falling back into debt by ensuring right and sustainable actions are in place.Key responsibilities:As...

Our client is a fast-growing tech-firm in the heart of Johannesburg is seeking a Data Center Specialist. This role is a central point for evaluating, optimising and standardisation of managed Azure and Continuity services. It focuses on the enablement of the operational teams to effectively deliver on required service levels and the optimisation of the...

Our client, a managed care organisation is looking for a Call Centre Agent to be based in their Cape Town office. This is an equal opportunity oganisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries. **Job Title**: Medical Scheme Call Center Agent **Department**: Customer...

A love for the sea and passion for fishing are the driving forces behind **I&J**, a leading fishing company and manufacturer of high quality chilled and frozen foods. Almost 110 years old, **I&J** is the trusted name in seafood, operating a modern and efficient trawler fleet, and continually investing in the training and development of experienced fishing...

**Job Details**: **Department** **IT** **Minimum experience** **Director** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R1 520 000 - R13 200 000 per annum** Our client is a fast-growing tech-firm in the heart of Johannesburg is seeking a Data Center...

Job DescriptionAn exciting opportunity for Lead Associates has just become available on our brand new campaign in Century City. Our client is a financing institution with a platform that enables financing for international postgraduate students at the world’s best universities, whilst delivering competitive financial and social returns to alumni,...

**Account Manager Tygervalley Cape Town** Well-established Marketing / Advertising / Branding Company is looking for an Account Manager with 5+ years Advertising / Marketing / Sales Experience background. Marketing / Advertising Branding Account Manager **Salary: (Basic, Medical aid, Provident Fund) + Company Car, Petrol, Cell Phone +...

Red & Yellow Creative School of Business is South Africa’s leading authority in digital marketing education. We have the mission to unlock creative thinking, to build brilliant careers and organizations using Commercial Logic and Creative Magic. Our mandate, as educators, is to prepare students for career success in the future, not the past. This...