Learning and Development Specialist

7 months ago

Cape Town, South Africa PPS Recruitment Full time

**Job Advert Summary**:
Empower employees through the design and delivery of engaging learning programs. This includes creating financial planning, technical, and behavioral content, developing assessments to measure learning effectiveness, and facilitating training sessions. Additionally, the role involves moderating assessments to ensure consistency and quality.

**Minimum Requirements**:
**Qualification**:

- Bachelor’s degree or equivalent tertiary qualification in Education or relevant field (CFP).
- Registered Moderator with Inseta.
- A minimum of a NQF 6 Financial Services Related qualification.
- ODETDP NQF 5 preferable.

**Experience**:

- A minimum of 5 years Industry Experience preferred
- A minimum of 4-6years’ work experience in a financial planning Learning and Development role.
- Well-developed business acumen.
- Computer literacy: MS Excel, MS Outlook, MS Word, MS PowerPoint, Visio.
- Experienced in Facilitation and digital learning.
- Having a proven track record of e-learning techniques and financial skills.
- Highly Desired: Project Management, Coaching & Facilitation skills.
- Proven ability to manage relationships, design and deliver training, and adapt to changing organizational needs.

**Knowledge**:

- Financial planning.
- Digital Astuteness.
- Knowledge of current and emerging learning technologies
- Organisational Diagnostics & Intervention.
- Change Management.
- Learning Management.
- Leadership Development & Coaching.
- Performance & Succession Management.
- Must be able to draft reports and make good written recommendations.
- Ability to supervising multi-disciplinary teams of staff.
- Adult learning methodologies: Techniques for engaging adult learners in the training process, like interactive activities and case studies.
- Presentation skills: The ability to deliver clear, informative, and engaging presentations.
- Facilitation skills: Leading discussions, encouraging participation, and managing the learning environment effectively.

**Strategic Orientation**:

- Ability to translate strategic objectives into effective implementation plans.

**Decision Making**:

- Applies judgement, and with careful consideration of all factors and consequences, makes informed and timeous decisions.
- Communicates decisions timeously.

**Communication**:

- Is articulate and communicates in a logical way and structures information to meet the needs and understanding of intended audiences.
- Expresses opinions, information and key points of view clearly and assertively.
- Anticipates and responds appropriately to the needs, reactions and feedback of an audience.
- Excellent writing and presentation skills.
- Ability to communicate with various stakeholders at all levels.

**Problem Solving**:

- Solves problems with the intention of resolution for the benefit of the team and wider business.
- Analyses trends to identify areas for improvement.
- Attention to detail.
- Effectively manages conflicts across teams.
- Provides expert support in system and matters related development and content.

**Service orientation**:

- Seeks to understand customer requirements and aligns solutions to those needs.
- Empathetic and responsive to customer needs.
- Sets high standards for customer-focused delivery.
- Solution-driven with a sense of urgency.

**Collaboration**:

- Works co-operatively and builds productive relationships with people at all levels in the organisation in order to achieve objectives.
- Networks and shares information with individuals and groups within and outside of the organization.

**Innovative Orientation**:

- Establishes and maintains good relationships with customers, vendors, staff and colleagues at different levels in the organisation.

**Planning and Organising**:

- Delivers objectives within mandate including budget.
- Plans for effective and efficient delivery of projects in a service oriented manner

**Negotiation Skills**:

- Ability to navigate complex relationships and situations with a view to win-win resolution.

**Interpersonal and Intrapersonal Skills**:

- Results Focus and Initiative.
- Personal Mastery.
- Collaboration.
- Problem Solving.
- Decision Making.
- Sense of Urgency.
- Attention to detail.
- Research Skills.
- Project management.

**Duties and Responsibilities**:

- Design and develop the core and supplementary Academy programmes, ensuring they are aligned to clearly defined learning outcomes, learner needs and learning styles.
- Design and creation of digital learning solutions, including high-quality Learning content.
- Utilize multiple digital channels and opportunities to interface with end users during training to help shift the organizational culture to be engaged in the digital transformation.
- Actively integrate learning strategies with digital learning solutions to create and sustain a digital learning experience.
- Support the implementation and execution of the learning strategy across the business.
- Design content, materials, media a

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