Senior Sales Representative

7 months ago

Gauteng, South Africa Caterpillar Full time

**Career Area**:
Sales

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Who we are**:
Designed to power the largest, toughest machines in the most demanding environments, Cat engines deliver unsurpassed performance and reliability backed by the Cat dealer network, recognized as the best in the world

**Job Summary**

We have an exciting opportunity for a Senior Sales Rep to join our team in South Africa

In this role, you will oversee dealer relationships, promoting our Aftermarket products and services. Additionally, you contribute to enhancing dealers’ sales capabilities.

**What you will do**:

- Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions.
- Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques, supporting the rollout of new products.
- Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
- Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement

**Degree or equivalent experience**
- A completed bachelor’s degree in engineering, marketing, or related field.
- 8 - 10 years minimum experience in a similar role, within the industry.
- Prior experience working with dealers across Africa.

**Skills you will have**:
**Customer Focus**:Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

**Decision Making and Critical Thinking**:Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.

**Negotiating**:Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

**Relationship Management**:Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

**Business Development**:Knowledge of business development tools, techniques, and approaches; ability to explore and develop potential areas of business growth for the organization.

**Value Selling**:Knowledge of the principles and practices for selling products, technology, and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
- Strong commercial and influencing capabilities.
- Demonstrated ability to work independently in a fast-paced environment.
- Previous experience in Aftermarket Sales.
- Knowledge of caterpillar products.

**Additional information**:

- No Payroll change/ISE/relocation assistance will be provided.
- Travel time: 50% within Africa.

**NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.**

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information,
- caterpillar.html

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**About Caterpillar**

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

**Posting Dates**:
Caterpillar is an Equal Opportunity Employer (EEO).

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