Network & Operations Manager

2 weeks ago


Durban, South Africa Pro Talent Full time

**IT**
**KZN**
***:
**Network & Operations Manager**

Overall responsibility for the day-to-day operational monitoring and support of The company’s IT infrastructure and technical services

Management and development of the The company operations team, supervising their work to ensure that it is of highest standard and that they meet the agreed KPIs and objectives that have been set for them.

Working with the broader management team to align operational resources to the overall broader business objectives

**Requirements**:

- Experience in managing operations teams
- At least 2 years’ experience in comparable role within a service provider or telecoms organisation
- Demonstrable understanding of Incident and Problem Management.
- Strong engineering background with at least 5 years’ experience in the IT industry
- Hands-on experience with monitoring, network diagnostic and network analytics tools
- Knowledge and experience of physical network infrastructure, and supporting large networks
- ITIL qualifications is an advantage
- Experience of ISO27001 is an advantage
- Strong Leadership skills
- Capable of working under pressure/using own initiative with mínimal supervision
- Ability to work closely and effectively communicate with various business stakeholders
- Able to analyse problems and provide robust but adaptable solutions
- Excellent oral and written communication skills
- Have a very high level of personal and professional integrity and trustworthiness
- Have a strong work ethic and culture



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