Distribution Coordinator

4 weeks ago


Midrand, South Africa Famous Brands Full time

**Key Tasks and Responsibilities**
- Strictly enforces health and safety standards, and Road Traffic Act
- Management of productivity and customer service measures. Leverage distribution efficiencies by aligning resources to outputs. Fleet up time >95%, Achieve service levels across the network (In Fill 90%, Service Level 98.5%)
- Administrative responsibilities
- Support fleet maintenance program on site, and ensure that the fleet standards are maintained at the highest standards
- Responsible for the cleanliness, neatness and hygiene of all crew, equipment and vehicles within his domain
- Ensures that all vehicles are inspected daily via the drivers and any defects to be reported to the Distribution Controller for action. Manage third party contractors within budget
- Ensure route master updates are done at all times to cater for store changes
- Follow up on any queries with Franchisees and feeds back within a 24 hour period to the Franchisee and Manager
- Ensures customer service levels are achieved and productivity is driven. Assist and support the customer collection process
- Effectively coordinate orders for on hold accounts
- Execute distribution plan as per PLATO, using Trackmatic. Entrench effective communication between Driver’s and planning to ensure enhancements are derived from the plan
- Address delivery complaints
- Assist and help in all sections when required to do so
- Management of HR related matters
- Drive Owner Driver efficiencies. Trackmatic KPI’s achieved (On time dispatch, AND etc.)
- Dispatch on Time > 95% -A.D.N. % >95% -MST% > 80% -Planned vs. Actual between 97%-103% (OD) and 95%-105% (FB) -Infinity Usage >95%

**Education, Experience and Skills**
- Numeracy and literacy skills
- Computer skills - working knowledge of MS Office including Word, Excel and Power Point
- Good overall department timekeeping skills
- Ability to communicate with crew in a firm but approachable manner
- Organisational ability in the distribution of work to crew members
- Strong leadership skills
- Ability to work as an individual at times as well as in a team environment
- Ability to work, suggest and carry out instructions given or work with management
- Ability to work flexible hours
- Must have own transport
- A minimum of Grade 12
- Preferably a Transport/Logistics/Supply Chain Diploma or degree
- At least 2 years’ experience in a FMCG environment
- Plato and Trackmatic experience required
- ERP system experience



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