Payroll Coordinator

7 days ago


Pretoria, South Africa 5CA Full time

**Impact**
By servicing 5CA employees and being the linking pin with HR/Payroll service providers, you ensure that our workforce is well taken care of.

**The job**

As a Payroll Coordinator, you make sure that our payroll activities in EMEA run smoothly and efficiently. You are the point of contact for colleagues and managers for payroll and HR. You advise and answer questions, ranging from simple to complex inquiries, to ensure a positive employee experience. You are also the point of contact for external service providers, with whom you'll be working towards efficient and effective collaboration. And, you proactively identify and eliminate bottlenecks in our processes to optimize the way we work.

You report to the Project Manager Payroll, working with the rest of the team to enable our workforce to do what they do best: delivering outstanding customer experience

**Responsibilities**
- Coordinate Payroll activities in multiple countries
- Liaise between HR/Payroll service providers and 5CA employees, ensuring positive employee experience
- Assist and advise on a wide variety of related internal and external inquiries
- Proactively streamline HR/Payroll processes, making us work smarter or more efficiently.

**Requirements**:

- You have at least 3 years of experience in South African payroll management or administration
- You are tech-savvy and have a hands-on approach to payroll and administration
- You like taking ownership and you can think outside the box
- You are numbers driven and MS Excel has little secrets for you
- You have great communication and organizational skills
- International background is a plus
- Based in South Africa
- Fluent in English

**We offer**
- A salary matching market standards including secondary benefits and vacation days
- A fast-growing organization (double-digit growth) and an international, inclusive company culture
- An inspiring environment with young, brilliant, and creative professionals with which you will have lots of fun
- Work in a fully remote position where you set your own work and limits
- Continuous learning and plenty of opportunities for growth within your field of expertise

**About us**

5CA a remote-first CX company working with passionate agents from all around the world. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.

Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds, and champion diversity and inclusion in all that we do.
- As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and/or Instagram. For further details, please refer to our _privacy policy_._


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