Tour Operator
6 months ago
Our client is a small high-end, bespoke travel and rental property company specialising in tailor-made travel and expeditions to Africa, for local and international clients.
This is a full time role and requires flexibility. The duties are not only limited to the below. Working for a small company often requires multiple tasks, and so the below could vary.
**Requirements**:
- Excellent computer skills
- Strong communication skills, verbal and written
- Detail orientated
- Interest in bespoke travel to Africa
- Basic knowledge of book-keeping
- Interest in business development
**Duties and Responsibilities**
- Familiarity with booking software including Siteminder, OTAs (AirBnB etc) On-line courses available.
- Able to stitch together itineraries and logistics and maximise booking enquiries.
- Invoices
- Generate client invoices on Xero and working with Tax Shop to keep books up-to-date.
- Responsible for reminding clients of deposit / balance payments and sending confirmation of payment to client.
- Managing the monthly invoicing. And liaising with Tax Shop
- Keeping all product files up to date and in manageable order
- If the owner is away travelling with work / personal to assist him with bookings/contact with client whilst away. The owner will be feeding information whilst away if / when in WIFI.
- Office Management
- Keeping office tidy and in good order
- Opening / shutting up the office each day making it ready for the day.
- Property Management
- Managing small team of cleaners and ensuring houses are prepared.
- Ensuring all property details and pricing are up-to-date on communication channels (websites, OTAs, fact-sheets)
**Working conditions**
- Office based, in Franschhoek
- Working hours from 0800-1700, 5 days a week 1 hour lunch break
- Some weekend duties, on call.
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