Officer Fc Reconciliation and Support

7 months ago

Randburg, South Africa Absa Bank Limited Full time

Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

The purpose of this role is to perform product balancing/reconciliation of the allocated General Ledger Accounts and Sub System Accounts as well as providing business support to various FC financial systems and related communications.

**Job Description**:
Key Accountabilities

Accountability: Execution of Reconciliations
- Prepare the reconciliations as per the process and standards required in the AO&R policy.
- Perform a detailed analysis of transactions posted as well as identify and document reconciling items.
- Attach appropriate evidence to the reconciliation relating to all items.
- Provide early warning to the account reviewer and Line Manager of any possible failure to meet deadlines or procedure standards.
- Sign and date the reconciliation as evidence of preparation.
- File documentation in an orderly manner to make query handling easier.
- Investigate and resolve reconciling items and verify resolution with the relevant Line Manager.
- Identify and communicate accounts not fully reconciled or where long outstanding items have been identified, to the account reviewer and/or business controller.
- Identify fraudulent transactions and escalate to management to ensure all procedures and policies are adhered to, minimising risk and prevent fraud.

Accountability: Operational Support
- Assist business with reconciliation and balancing problems that may arise.
- Assist users with queries regarding transactions processed to the general ledger.
- Determine the root cause of identified and/or raised problems and assist with problem resolution.
- Escalate any problems/errors that cannot be resolved to Line Manager.

Accountability: Stakeholder engagement
- Escalate stakeholder dissatisfaction/issues to Line Manager for follow up and resolution.
- Contribute to sustainment of stakeholder satisfaction.
- Contribute towards co-operative valuable services delivery.
- Maintain close relationships with key stakeholders.
- Respond efficiently, ensuring high quality of work and by meeting the required deadlines to ensure the satisfaction of stakeholders.

Accountability: Business direction and support
- Deliver services that meet and/or exceed service levels/expectations.
- Comply with policies and procedures applicable to the business function.
- Maintain quality of day-to-day business activities.
- Report incidences of non-performance against customer experience requirements.

Accountability: Risk management, compliance and controls
- Identify and report items at risk and advise the account reviewer and/or the business controller of any corrective action where required.
- Identify fraudulent transactions and escalate to management to ensure all laid down procedures and policies are adhered to at all times. Minimize risk and to prevent fraud.
- Adhere to all compliance requirements (including compulsory training) are met at all times.
- Assist with compliance testing.
- Adhere to SOX and RCSA controls, design and principles.
- Assist external and internal audit queries.
- Provide input to risk and control assessments to ensure that all risks are controlled.

Accountability: People and talent management
- Live the Absa Way, Purpose and Values.
- Define and agree on deliverables together with Line Manager.
- Review deliverables during "health check" discussions and update if necessary together with Line Manager.
- Attend "health check" and PD discussions and provide evidence of deliverables met.
- Training requirements to be identified and applied for on a timely basis and handed to team leader for approval.
- Take part in team planning to enable achievement of deliverables for the year.
- Take responsibility and ownership of self-development.

Accountability: Process management
- Execution of processes as designed.
- Constantly review, improve and maintain own activities to enhance the effectiveness and efficiency of processes.
- Recommend areas for improvement in order to reduce cycle times, improve productivity, create capacity and improve process reliability and customer satisfaction.
- Assist in the implementation of new and/or enhanced processes.
- Identify activity-specific risks and work with Process Owner/Process Architect to mitigate risks.
- Maintain awareness of own activities and the impact thereof on related/inter-dependent activities.

Role/Person Specification

Education and Experience
- Grade 12 (NQF level no. 4) is essential.
- Preferred - Certificate in Financial Accounting or equivalent (NQF level no. 6).
- Essential - 3 Years banking experience.
- Essential - 2 - 3 year’s general accounting experience.
- Preferred - 2 - 3 years’ reconciliatio

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