Coastal Credit Control Manager

3 months ago


Cape Town, South Africa Fidelity Services Group Full time

**Purpose of the role**
Manages the Credit Control Department for Fidelity ADT & Technical and is responsible for ensuring the smooth running of all credit, billing and collections functions within the business. This will involve meeting cash collection targets, achieving average debtor day KPI’s, initiating legal action and minimizing bad debts.

**Key responsibilities**
- Manage department for billing cash allocations and collections aligned to support the overall organisational strategy
- Create a strategy around implementing change and continuous improvements
- Establish a culture and work environment within the department that is customer service focussed and focussed on process improvement
- Ensure proper control environment and compliance with applicable legislation including GAAP, Companies Act, Sarbanes Oxley, etc
- Develop and implements goals, policies, priorities and procedures related to reporting and processes within the debtors control environment and ensure that they are consistently applied.
- Train and development quality team
- Implement and manage effective debt management procedures wrt outstanding debts, debt write offs and debt collection
- Ensure Accuracy of National Customer database/records
- Ensure legal compliance and accurate record keeping
- Approve, monitor and maintain customer credit limits
- Manage and control existing customer account base to minimise credit risk of company
- Ensure Debtors and Sales Administration is performed effectively and timeously including authorisation of credit notes, processing of sales invoices and customer contracts timeously and accurately
- Dispute management - managing and responding to customer queries/disputes
- Generate appropriate daily, weekly and monthly reports on debtors
- Develop plans to improve Debtors Book
- Weekly analysis of credit notes to understand source and take action to reduce credit note quantity and value
- Determine the effectiveness of incentive schemes and recommend improvements where appropriate
- Creating strategy around implementing change and continuous improvements
- Liaise with relevant credit buro(s) and attorneys to manage the company’s credit book
- Generate appropriate daily, weekly and monthly reports on debtors
- Sign off and release credit notes as per DOA, analyse reasons and implement process improvements
- Master data management

**Qualifications and experience**:

- B Comm. degree or equivalent with specialization in finance
- Diploma in Credit Management Level 3 or equivalent
- Extensive knowledge of-applicable legislation
- 8-10 years’ experience in a Credit control department
- Experience in a centralized environment and system implementation will be advantageous
- Experience in Six Sigma/Lean/Process efficiencies will be advantageous
- Extensive experience in managing a credit control department
- Excellent MS Office Skills

**Competencies**:

- Attention to detail
- Problem solving ability
- Business acumen
- Ability to challenge existing processes
- Assertiveness
- Excellent communication skills - written & verbal

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._



  • Cape Town, South Africa Western Cape Government Full time

    **Job Purpose**: The Department of Environmental Affairs and Development Planning, Western Cape Government has an opportunity for a suitably qualified and competent individual to support the Provincial Lead Agency for Coastal Management in the undertaking of its legal mandates for, and promotion of, integrated coastal management, including coastal impact...


  • Cape Town, South Africa Alcon Full time

    Vitreoretinal Manager - Coastal At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an...


  • Cape Town, South Africa Nedbank Full time

    **Job Classification** **Requisition 135903** - Melissa Cloete**Cluster**: - Nedbank Wealth Cluster - Wealth Management SA Division - Credit Risk Business unit.**Closing Date** - 01 October 2024- Job Family- Administration, Operations and Facilities - Career Stream- Administration, Transactional Processing and Production- Leadership Pipeline- Manage Self:...


  • Cape Town, South Africa Fidelity Services Group Full time

    **Job Specification - Coastal CCTV Product Specialist** **Description** The CCTV division within the Product division requires a **Coastal CCTV Product Specialist** to take ownership of the CCTV strategy in the Cape Town region as set out by the business. **Reporting** The Coastal CCTV Product Specialist will report to the National CCTV Technical...

  • Credit Controller

    1 week ago


    Cape Town, South Africa FROGG Recruitment Full time

    Credit Controller Parow Cape Town Our client in Parow Industrial is looking for a Credit Controller with 5 years plus experience with the upkeep and controlling of a difficult Debtor’s accounts. You will need to open new accounts assist with application form for credit. Salary Negotiable Min qualification Matric Min of 5 years’...

  • Credit Controller

    4 months ago


    Cape Town, South Africa DataTech Recruitment Full time

    Join a dynamic team as a Credit Control Specialist in Cape Town. If you're a seasoned professional with a minimum of 5 years of retail credit control experience, this role offers you the opportunity to shine. You'll manage outstanding debts in the vibrant Cape Town region, overseeing credit control functions, and exceptional administration skills, you'll...

  • Credit Controller

    1 week ago


    Cape Town, Western Cape, South Africa Frogg Recruitment SA Full time

    Credit Controller Job DescriptionWe are seeking a skilled Credit Controller to join our team at Frogg Recruitment SA. As a Credit Controller, you will be responsible for managing and overseeing the full debtors' function, ensuring timely collections and maintaining accurate records.Key Responsibilities:Manage and oversee full debtors' function, including...

  • Credit Controller

    4 months ago


    Cape Town, South Africa Worxs4U Recruitment Full time

    **Job Overview**: **Date Posted**: Posted 4 hours ago- **Location**: Cape Town, Western Cape- **Job Title**: Credit Controller- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Credit Controller job vacancy in Epping, Cape Town.**: Our client is looking for an experienced Credit Controller (Debtors)...

  • Credit Controller

    4 days ago


    Cape Town, Western Cape, South Africa AVI Limited Full time

    Job Title: Credit ControllerAVI Limited is a leading FMCG company with a diverse portfolio of brands across various categories. We are seeking a skilled Credit Controller to join our Financial Shared Services Division in Epping, Cape Town.Job Summary:The successful candidate will be responsible for managing the full credit control function for the AVI Group,...

  • Credit Controller

    1 week ago


    Cape Town, Western Cape, South Africa FROGG Recruitment Full time

    Credit Controller Job DescriptionWe are seeking a highly skilled Credit Controller to join our team at Frogg Recruitment. As a Credit Controller, you will be responsible for managing and overseeing the full debtors' function across multiple branches.Key Responsibilities:Managing and overseeing full debtors' function multiple branchesFull responsibility for...

  • Credit Controller

    4 days ago


    Cape Town, Western Cape, South Africa FROGG Recruitment Full time

    Credit Controller Job DescriptionWe are seeking a highly skilled Credit Controller to join our team at Frogg Recruitment in Parow, Cape Town. As a Credit Controller, you will be responsible for managing and overseeing the full debtors' function across multiple branches.Key Responsibilities:Managing and overseeing full debtors' function multiple branchesFull...

  • Credit Controller

    4 months ago


    Cape Town, South Africa FROGG Recruitment Full time

    **Credit Controller Montague Gardens Cape Town** Our client in Montague Gardens is looking for a Credit Controller with 4-5 years of debtors and credit controlling experience. **Salary Negotiable to experience** *** **Qualifications / Requirements**: At least 4-5 years' experience in Debtors / Credit Controller Ability to work under pressure and...

  • Credit Controller

    3 months ago


    Cape Town, South Africa Fidelity Services Group Full time

    **CREDIT CONTROLLER** **WESTERN CAPE REGIONAL OFFICE** **REPORTING TO: Credit Control Supervisor** A vacancy exists for a Credit Controller stationed at Philippi Regional Office | Western Cape. The position will report to the Credit Control The main purpose of the position is to make sure that the debtors’ collections are done timeously. **Key...

  • Area Manager

    4 months ago


    Cape Town, South Africa CaRRoL BoYeS Full time

    **Area Manager - Coastal** Are you proactive and results-driven with a keen eye for detail? We are looking for an experienced Area Manager to join our Retail division to oversee our Coastal region. As an Area Manager, you'll play a pivotal role in ensuring optimal staffing and operational excellence across the region. **Purpose**: As an Area Manager...

  • Credit Controller

    1 month ago


    Cape Town, South Africa Adzuna ZA B C2 Full time

    Credit Controller Parow Cape Town Our client in Parow Industrial is looking for a Credit Controller with 5 years plus experience with the upkeep and controlling of a difficult Debtor’s accounts. You will need to open new accounts, assist with application form for credit. Salary Negotiable Min qualification MatricMin of 5 years’ credit control...

  • Credit Controller

    1 month ago


    Cape Town, South Africa Frogg Recruitment SA Full time

    Credit Controller Parow Cape Town   Our client in Parow Industrial is looking for a Credit Controller with 5 years plus experience with the upkeep and controlling of a difficult Debtor’s accounts. You will need to open new accounts, assist with application form for credit. Salary Negotiable Min qualification Matric Min of 5 years’ credit...

  • Credit Controller

    1 month ago


    Cape Town, South Africa FROGG Recruitment Full time

    Credit Controller Parow Cape Town  Our client in Parow Industrial is looking for a Credit Controller with 5 years plus experience with the upkeep and controlling of a difficult Debtor’s accounts. You will need to open new accounts, assist with application form for credit. Salary Negotiable Min qualification MatricMin of 5 years’ credit control...

  • Credit Controller

    1 month ago


    Cape Town, South Africa Frogg Recruitment SA Full time

    Credit Controller Parow Cape Town  Our client in Parow Industrial is looking for a Credit Controller with 5 years plus experience with the upkeep and controlling of a difficult Debtor’s accounts. You will need to open new accounts, assist with application form for credit. Salary Negotiable Min qualification MatricMin of 5 years’ credit control...

  • Credit Controller

    4 months ago


    Cape Town, South Africa Zeal HR Full time

    A well-known retail group is seeking an experienced Credit Controller to be based in Cape Town Airport Industrial. The main purpose of the job is to collect all overdue monies on the debtor’s book and to resolve any remaining outstanding amounts, minimizing bad debt, and maintaining productive business relationships with...

  • Credit Controller

    4 months ago


    Cape Town, South Africa Content+Cloud Full time

    We are seeking a highly motivated and detail-oriented Credit Controller to join our finance team. The Credit Controller will play a crucial role in ensuring the financial health of our organization by managing and optimizing credit operations. This role requires excellent communication, problem-solving skills, and a keen understanding of financial processes....